Skip to main content
Participant
September 18, 2024

Photoshop keeps trying to print every single project I open but crashes when I cancel

  • September 18, 2024
  • 1 reply
  • 130 views

I use Photoshop every day and have never had a problem like this.

 

I went to open a client project PSD file and a prompt came up to say it was searching for a printer. I cancelled the process because I didn't want to print the file and never pressed print. It then started searching again. I cancelled it again. Then my Photoshop crashed.

 

I figured it was a once-off, but no, now every single file I open in Photoshop will automatically start trying to print, and then eventually crash my photoshop. I can make a new file and it won't do it, but as soon as I open even images from the internet it does it. It was only working last night so I don't really know what could have caused this? I tried restarting, and updating photoshop to the latest version and neither helped. Sometimes my keyboard gets sticky but I turned off my keyboard and my tablet and neither affected the result.

 

I use Windows 11 and Photoshop is updated to the most current version.

1 reply

rachelccxAuthor
Participant
September 18, 2024

Actually, it turns out it was a Windows issue, not an Adobe one. It was only affecting my Photoshop so I figured it was a Photoshop issue