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Inspiring
July 14, 2026

Photoshop lock up. I trashed it. Now I cannot seem to dowload a new copy and install it

  • July 14, 2026
  • 2 replies
  • 46 views

cannot seem to download a new copy and install it

    2 replies

    CooledgeRAuthor
    Inspiring
    July 15, 2026

    M3 Ultra running Tahoe 26.5.2.  Had the latest version of PS adobe.  Do not recall the number.

    I finally got a new copy of PS to almost load then a spinning beach ball appeared which never resolved whatever problem PS was having fully installing.

     

     

    CooledgeRAuthor
    Inspiring
    July 15, 2026

    I have now restarted, and plan to give it another try.

    I have PS.  I do not know if I still have the problem that started all of this.

    “Blue Rectangle” appears  form time to time and many options stopped working 

    CooledgeRAuthor
    Inspiring
    July 15, 2026

    Same problem exists.  Nothing available unless I have an image open.  Cannot create a new fill layer  or do anything else without an image open.  That is not the way things work previously. 

    Any ideas?

    Peru Bob
    Community Expert
    Community Expert
    July 15, 2026

    What operating system?

    What version of Photoshop?

    CooledgeRAuthor
    Inspiring
    July 15, 2026

    See top message.