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Inspiring
July 14, 2026

Photoshop lock up. I trashed it. Now I cannot seem to dowload a new copy and install it

  • July 14, 2026
  • 2 replies
  • 46 views

cannot seem to download a new copy and install it

    2 replies

    CooledgeRAuthor
    Inspiring
    July 15, 2026

    M3 Ultra running Tahoe 26.5.2.  Had the latest version of PS adobe.  Do not recall the number.

    I finally got a new copy of PS to almost load then a spinning beach ball appeared which never resolved whatever problem PS was having fully installing.

     

     

    CooledgeRAuthor
    Inspiring
    July 15, 2026

    I have now restarted, and plan to give it another try.

    I have PS.  I do not know if I still have the problem that started all of this.

    “Blue Rectangle” appears  form time to time and many options stopped working 

    CooledgeRAuthor
    Inspiring
    July 15, 2026

    @davescm That is absolutely correct.  I could not get a document as a base to open.  Why?  I don’t know.

    Peru Bob
    Community Expert
    Community Expert
    July 15, 2026

    What operating system?

    What version of Photoshop?

    CooledgeRAuthor
    Inspiring
    July 15, 2026

    See top message.