Photoshop not op

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Not too long ago, got adobe creative cloud. Everything opens except photoshop. When I try to open photoshop, it shows me this

Windows

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Whispering_hands5F8EAuthor

Participant

SOLUTION

So basically, all I had to do was create a new Microsoft account so i could create a new windows account. Once I created my new windows account and logged in, I could finally open photoshop

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Ged_Traynor

Community Expert

@Whispering_hands5F8E try contacting Adobe support to see if they can help

Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

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Whispering_hands5F8EAuthor

Participant

I tried rebooting my computor, cleaning...and more. Can not open the cleaner or photoshop

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Whispering_hands5F8EAuthor

Participant

for some reason, i can not open the cleaner also

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