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Participant
July 31, 2026

Photoshop on the desktop computer is not reading colors correctly.

  • July 31, 2026
  • 5 replies
  • 57 views

This morning, I transferred a Photoshop file that I was working on on the ipad onto my desktop computer. When I opened the file in the desktop Photoshop, the colors were completely whitewashed out. It’s displaying colors as very faded and nearly white, as if someone increased the exposure way too high. This has never happened before. I even tried opening a different file on the desktop photoshop, and the same thing happened again. 

Please remember that we use your apps in the professional world, a world run by deadlines, and this sort of thing is untenable. 

    5 replies

    D Fosse
    Community Expert
    Community Expert
    August 1, 2026

    Known bug in the Mac Photoshop version. The fix is to operate the “Precise color management for HDR display” checkbox and restart Photoshop. If unchecked, check it; if checked, uncheck it.

    Participant
    August 1, 2026

    Thank you! I am trying this now. Thank you for giving actionable advice! 

    Participant
    August 1, 2026

    It worked!! Thank you so much, what a relief! 

    johng44721896
    Community Expert
    Community Expert
    July 31, 2026

    If you are using Ps v27.9, this seems to be a widespread problem according to the slew of posts at Reddit. The problem had been in Ps beta 27.9 and it seems that it wasn’t fixed before releasing standard v27.9.

    Jeff Arola
    Community Expert
    Community Expert
    July 31, 2026

    What version of Photoshop and operating system are you using?

     

    If your desktop is a Mac have a look at this thread for possible temporary solutions: