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nerByteGmbH
nerByteGmbH
Participant
June 7, 2024

Photoshop opens website when click with selection tool happens outside the canvas

  • June 7, 2024
  • 1 reply
  • 218 views

I use Photoshop 2024 - 25.9.0 on Mac with macOS Sonoma 14.1.1

 

The error occurs as follows. I have a project open, for example a 1024x1024; resolution 72 px/inch; colormode RGB Color 32 bit.

 

Then select the Rectangular Marguee Tool (M) and select an area outside(!) of the 1024x1024 canvas. As soon as the area has been selected, the following website opens: https://helpx.adobe.com/photoshop/using/adjusting-pixel-selections.html

 

This website opens in the browser currently being used. Photoshop remains open, but it switches to the current browser. Even if this link has already been called, this website opens every time in an area outside the canvas.

 

Even deactivating the tooltips and rich tooltips under Preferences -> Tools does not help to solve this problem.

 

Please help so that this annoying website does not keep opening.

    1 reply

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    June 13, 2024

    Yes i'm able to replicate the issue.

     

    To fix the issue go to Photoshop 2024>Settings>General, click Reset All Warning Dialogs and Ok to close the Preferences dialog.

     

    Now if you repeat the procedure you describe by using the Rectangular Marquee Tool outside the canvas area, you should get the following dialog in which there are several choices.

    If you prefer not to see the dialog check Don't show again, then click Ok.

     

     

    What happened before is the Learn More was somehow clicked with Don't show again checked and that would open up the webpage when using the Retangular Marquee Tool outside the canvas area.

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