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Théo335598453n0a
Participant
October 30, 2024

Photoshop slow to open

  • October 30, 2024
  • 1 reply
  • 153 views

Hello,
I have an issue with my PS overnight. When I want to launch it, it takes a long time to open. The same applies when I want to open a .psd file or simply an image. Any ideas ? I tried to delete and reinstall multiple times, on 2 different SSD from my PC. I have an RTX 4090 and 64GB RAM so I shouldn't have any problem...

1 reply

nikunj.m
nikunj.m
Legend
October 30, 2024

Hi, we're sorry about the trouble! Please go to the Help menu in Photoshop, then System info and copy the text. Paste the text as a reply here so that we can go over in info.

Did you try removing the preferences as well while re-installing the app? If not, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/3YIQhTk

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/4fmom0R

 

Let us know if this makes a difference! 

Thanks,

Nikunj

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