Photoshop stopped recognizing my Mac Studio's graphics processor after updating from 27.10
I have a new Mac Studio with an M5 Max chip and 64 GB of memory. Everything was working fine with Photoshop 27.10, but after updating to a newer version, Photoshop started telling me that my graphics processor isn't compatible.
I've tried a few things, including going back to an older version of Photoshop, and here's what I've found.
My Computer
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Mac Studio with Apple M5 Max chip
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64 GB memory
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macOS 27.2.1
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Two 27-inch 5K monitors
Photoshop Versions I've Tried
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Photoshop 27.10: Works fine. No graphics processor errors.
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Photoshop 27.11.1: Gives me the graphics processor error.
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Photoshop 28.0: Same error.
What Happens
When I open either Photoshop 27.11.1 or 28.0, I get a warning saying my graphics processor isn't compatible.
When I go to Help > GPU Compatibility, I get these messages:
Fail: GPU not supported
Fail: Metal unavailable
Fail: Insufficient VRAM (0 MB of 1500 MB required)
GPU Detected: Unknown GPU (UNKNOWN)
I don't really understand what all of that means, especially since the same computer works perfectly fine with Photoshop 27.10.
What I've Tried So Far
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I restarted my Mac Studio and opened Photoshop again. Same error.
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I tried Photoshop 28.0, which gave me the graphics processor warning.
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I went back and installed Photoshop 27.10. That version opened without any warnings. I also ran the GPU Compatibility Check, and everything passed. It correctly identified my Apple M5 Max graphics processor and showed 55,662 MB of available graphics memory.
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I then updated to Photoshop 27.11.1 to see if that version would work. Unfortunately, the exact same graphics processor warning came back.
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Someone suggested going into Photoshop's Settings > Performance and unchecking "Use Graphics Processor," then restarting Photoshop. However, when I went there, the box was already unchecked and grayed out. I can't check or uncheck it even if I wanted to. It also says "Unknown GPU" in that window.
So, as far as I can tell, Photoshop 27.10 recognizes my graphics processor just fine, but the newer versions don't.
