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Participating Frequently
September 8, 2024

Photoshop version open warning

  • September 8, 2024
  • 13 replies
  • 2508 views

I have PS version 25.11.0 and LR Classic version 13.5.1 on Mac OS Sonoma 14.5 and have been getting the following error message when I try to open a photo from LR in PS.  

 

"Photoshop version open warning.  Lightroom Classic and Adobe Photoshop 2024 are having issues connecting.  Please reinstall Adobe Photoshop 2024 and try again."  

 

This was not occuring a few weeks ago when I last used both programs.  Both programs open independtly and work fine.  Please advise.  I would prefer to not have to reinstall Photoshop if possible, as I have a custom workspace, brushes, actions, settings that I dont want to have to re-do.  Thank you

13 replies

Inspiring
September 20, 2024

Having the same issue as from today. Uninstalled PS beta. But no improvement. PS 25.12.0 LRC 13.5.1 and Windows 11 23h2.

I hope there is a solution without reinstalling PS?

jane-e
Community Expert
Community Expert
September 9, 2024

 

quote

 I would prefer to not have to reinstall Photoshop if possible, as I have a custom workspace, brushes, actions, settings that I dont want to have to re-do. 

By @JHG8881

 

Have you backed up your custom workspaces, brushes, actions, etc.? If not, you are at risk for losing them at an inconvenient time. Go to the panel menu for each of these and save your customizations so they can be reloaded from the panel menu.

 

Also see this help page: https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

Jane

 

Mohit Goyal
Community Manager
Community Manager
September 9, 2024

Hi there,

 

We're sorry for the Edit-in issue you are seeing between Lightroom Classic and Photoshop. Take a look at the following conversation and try the offered solutions: https://adobe.ly/3MDhgc1

 

Let us know if that helps.

 

Thanks,
Mohit