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Participant
Aug 19, 2026 11:19 AM UTC
Open for Voting

Photoshop will not load after upgrade today.

Will not load, happened after PS upgrade.

    3 replies

    Peru Bob
    Community Expert
    Community Expert
    Aug 19, 2026 2:05 PM UTC

    Try resetting the preferences.

    To restore preferences quickly using a keyboard shortcut:

    Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

     

    Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

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    kglad
    Community Expert
    Community Expert
    Aug 19, 2026 11:52 AM UTC

    and update your graphics driver to the current studio (not gamer) version.

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    leo.r
    Community Expert
    Community Expert
    Aug 19, 2026 11:40 AM UTC

    What’s your operating system version? What Photoshop version did you upgrade to? What specifically happens when Photoshop doesn’t load? Does Photoshop load if you revert to an earlier version: Creative Cloud app > Photoshop > 3-dot menu > Other Versions?

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