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Participant
June 24, 2024

photoshop will not open

  • June 24, 2024
  • 2 replies
  • 207 views

help when i open photo shop it loads ant then it says that commands cannot be executed because invalid filename and when i click ok it says that photoshop cannot be initialized because the file name is invalid

please help me i don't know how to fix it and without  photoshop i can't do my work

2 replies

mglush
Community Expert
Community Expert
June 25, 2024

HI!

Have you tried uninstalling Photoshop and then reinstalling it? If Derek's suggestion of resetting your preferences doesn't work, I would suggest trying to uninstall it, use the Creative Cloud cleaner, and then reinstalling the program.

Michelle

Derek Cross
Community Expert
Community Expert
June 24, 2024

Which version of Photoshop and OS.

Does this happen with all images or just this one?

Have you tried resetting the Photoshop preferences, which you can do under the General tab Preferences / Settings?