Participant

Photoshop wont open

Forum|Forum|1 year ago
July 24, 2024
4 replies
420 views

Photoshop wont open. Ive tired uninstalling and reinstalling, I tried opening without pluggins, I tried turning my computer on and off, I have also tired using adobe cloud cleaner. I have had trouble with photoshop for a while now as occasionally files would glitch out and those glitches would stay on the . A pop up would also appear before photoshop opened saying that the file was corrupted. What can I do to fix it?

Windows

davescm

Community Expert

You're welcome 🙂

Dave

E

Eliana Mae38796996f4imAuthor

Participant

Thank you so much!!!! this worked 😄

davescm

Community Expert

Hi

Try holding down Ctrl+Alt+Shift while launching Photoshop. You should get a message asking you if you want to delete the Adobe Photoshop Settings file. Confirm that you do. This will delete then create a new preferences file.

Dave

S

Shivani Somayajula

Participating Frequently

Hey,Eliana! Welcome to Photoshop Community. We're sorry for the trouble experienced.

I'll need more details to help you figure this out.

What version of Photoshop and Windows are you working on? Where is the Photoshop file located? Would you mind sharing a screenshot or video recording of the error?

Regards,
Shivani

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