Skip to main content
Participant
October 11, 2024
Open for Voting

Problema con los degradados con transparencia

Al momento de usarlo dice "No se ha podido cumplir porque ha habido un error de programa." y sus soluciones es solo ir a un foro de discusión. Ya desinstalé e instalé nuevamente para ver si así funcionaba pero nada.


Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:
Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 - x86
0 address: 00007FF6CFF1DC82 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: 'curl_formget:-1 in n.a.'
1 address: 00007FF6CFECCDCD base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: 'curl_formget:-1 in n.a.'
2 address: 00007FF6CD0E3611 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??0?$singleton@V?$extended_type_info_typeid@VModeler@dbrush_0011011100@@@serialization@boost@@@serialization@boost@@IEAA@XZ:-1 in n.a.'
3 address: 00007FF6CD0E162C base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??0?$singleton@V?$extended_type_info_typeid@VModeler@dbrush_0011011100@@@serialization@boost@@@serialization@boost@@IEAA@XZ:-1 in n.a.'
4 address: 00007FF6CDEA1044 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
5 address: 00007FF6CDEA0A69 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
6 address: 00007FF6CDEA0A49 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
7 address: 00007FF6CDEB5E0D base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
8 address: 00007FF6CD1130F5 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
9 address: 00007FF6CD116137 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
10 address: 00007FF6CD115ACA base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
11 address: 00007FF6CD104586 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
12 address: 00007FF6CD57C558 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
13 address: 00007FF6CD57C5ED base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
14 address: 00007FF6CD541F3C base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
15 address: 00007FF6CD56D2AA base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
16 address: 00007FF6CD7D0A8F base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
17 address: 00007FF6CD544A5B base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
18 address: 00007FF6CEDDCF32 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
19 address: 00007FFFAFD253E0 base: 00007FFFAFD10000 module name: 'KERNEL32.DLL' symbol info: 'BaseThreadInitThunk:-1 in n.a.'
20 address: 00007FFFB0A0485B base: 00007FFFB0A00000 module name: 'ntdll.dll' symbol info: 'RtlUserThreadStart:-1 in n.a.'

1 reply

Sameer K
Community Manager
Community Manager
October 11, 2024

Hey, @tengounpan. Welcome to the Photoshop Community. We've moved the post to discussions; I'll need more info to help you figure this out.

 

If you can launch Photoshop, please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

 

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

Translate