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October 11, 2024

Problema con los degradados con transparencia

  • October 11, 2024
  • 1 reply
  • 148 views

Al momento de usarlo dice "No se ha podido cumplir porque ha habido un error de programa." y sus soluciones es solo ir a un foro de discusión. Ya desinstalé e instalé nuevamente para ver si así funcionaba pero nada.


Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:
Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 - x86
0 address: 00007FF6CFF1DC82 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: 'curl_formget:-1 in n.a.'
1 address: 00007FF6CFECCDCD base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: 'curl_formget:-1 in n.a.'
2 address: 00007FF6CD0E3611 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??0?$singleton@V?$extended_type_info_typeid@VModeler@dbrush_0011011100@@@serialization@boost@@@serialization@boost@@IEAA@XZ:-1 in n.a.'
3 address: 00007FF6CD0E162C base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??0?$singleton@V?$extended_type_info_typeid@VModeler@dbrush_0011011100@@@serialization@boost@@@serialization@boost@@IEAA@XZ:-1 in n.a.'
4 address: 00007FF6CDEA1044 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
5 address: 00007FF6CDEA0A69 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
6 address: 00007FF6CDEA0A49 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
7 address: 00007FF6CDEB5E0D base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
8 address: 00007FF6CD1130F5 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
9 address: 00007FF6CD116137 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
10 address: 00007FF6CD115ACA base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '?do_encoding@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
11 address: 00007FF6CD104586 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.'
12 address: 00007FF6CD57C558 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
13 address: 00007FF6CD57C5ED base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
14 address: 00007FF6CD541F3C base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
15 address: 00007FF6CD56D2AA base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
16 address: 00007FF6CD7D0A8F base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
17 address: 00007FF6CD544A5B base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4AIDEFormatType@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
18 address: 00007FF6CEDDCF32 base: 00007FF6CC880000 module name: 'Photoshop.exe' symbol info: '??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.'
19 address: 00007FFFAFD253E0 base: 00007FFFAFD10000 module name: 'KERNEL32.DLL' symbol info: 'BaseThreadInitThunk:-1 in n.a.'
20 address: 00007FFFB0A0485B base: 00007FFFB0A00000 module name: 'ntdll.dll' symbol info: 'RtlUserThreadStart:-1 in n.a.'

1 reply

Sameer K
Community Manager
Community Manager
October 11, 2024

Hey, @tengounpan. Welcome to the Photoshop Community. We've moved the post to discussions; I'll need more info to help you figure this out.

 

If you can launch Photoshop, please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

 

Ensure there are no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup.

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • You can press Press the Windows key > Enter 'Run' > Enter %APPDATA%\Adobe
  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2024 > Rename > Adobe Photoshop 2024. old), you can later restore these preferences if needed.(https://adobe.ly/4860qM9)
  • Restart the computer.

These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)