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Participant
August 26, 2024

Purple band suddenly appearing on layered TIFF files

  • August 26, 2024
  • 6 replies
  • 665 views

While working on a scanned photograph as a layered TIFF in Photoshop, a large purple band suddenly appeared on the file. Hiding/showing layers does nothing to remove it--only when I hide the Camera Raw Filter layer does it change, but the band just becomes larger. Is this a file corruption or something else? Incredibly frustrating as I've been working on this image for a while, and I can't find a way to remove it.

 

Using Photoshop 2024 in Sonoma 14.6.1.

6 replies

Participant
August 27, 2024

Ah well, you live and you learn. Appreciate the insight and help, all!

Legend
August 26, 2024

Please post a system report. Help->System Info

D Fosse
Community Expert
Community Expert
August 26, 2024

The big problem with external drives is connection stability. External drives get kicked around, and cables and connectors inevitably get worn and increasingly loose-fitting. It only takes a nanosecond broken connection to corrupt a file.

 

In addition you have an extra layer of USB drivers and protocols, making the save process much slower and vulnerable to random errors.

 

https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html?x-product=Helpx%2F1.0.0&x-product-location=Search%3AForums%3Alink%2F3.4.0 

 

Generally, when using external drives, handle with care. Don't touch it while data transfer is in progress. Replace cables regularly.

Kevin Stohlmeyer
Community Expert
Community Expert
August 26, 2024

@defaultyfk3qa3z1x64 too late in hindsight but its recommended to never save directly to an external source - drive, server, cloud service etc. Always save local and drag over to store. Sorry.

Participant
August 26, 2024

Agh, bummer. I'm saving directly to an external drive. Perhaps I should work on the file locally?

 

Not the worst news, as I can copy over my layers to the original scan (unless there's any corruption connection there).

D Fosse
Community Expert
Community Expert
August 26, 2024

That looks like file corruption, which is always caused by failing hardware.

 

Are you saving directly to an external drive, or over a network connection?