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milan.gudaba
Participating Frequently
July 26, 2024

Save for web not working

  • July 26, 2024
  • 3 replies
  • 221 views

Save for web does not work after the update. It only works on the first opened/created document. If I open/create a new document, the Save for web window does not open. I have to close photoshop and start again. But again it only works for the first opened/created document.

3 replies

M
milan.gudabaAuthor
Participating Frequently
July 29, 2024

Hello. so the problem still persists. after deleting "Save for Web Prefs.psp" it works but after restarting Photoshop it doesn't work again. I have to keep deleting "Save for Web Prefs.psp". There was no such problem before the update.

    M
    milan.gudabaAuthor
    Participating Frequently
    July 26, 2024

    Well thank you. I removed "Save for Web Prefs.psp" and it works fine now.

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    July 26, 2024

    @milan.gudaba just tested on my system, and it's working as expected with Photoshop version 25.11, have you tried manually resetting your Photoshop preferences
    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
    Remember to back up your settings before doing the preference reset
    https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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