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Some AI models could not be downloaded.
Since Saturday, November 14, Photoshop, Camera Raw and Lightroom Classic (Windows 11) show this message when loading AI tools:
“Some AI models could not be downloaded. Please try again later.”
Already tried without success (partly together with Adobe chat support):
- Signed out and back in to Creative Cloud
- Restarted the PC
- Reinstalled Creative Cloud
- Installed an older Photoshop version, then reinstalled
- No proxy configured
- hosts file is clean (no Adobe entries)
- Tested other DNS servers (1.1.1.1 / 8.8.8.8)
- Firewall and ad blockers disabled
- 149 GB free disk space, date and time are correct
Is there a known server-side issue, or a way to find out from the logs why the model download fails?
Thank you!
Thomas
