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Harald De Luca
Known Participant
October 8, 2026

The save function in update 27.11 is broken. Photoshop crashes as soon as the command is invoked.

  • October 8, 2026
  • 3 replies
  • 51 views

Out of all the Photoshop updates, this is the first time I've encountered this problem. Version 27.11 keeps crashing whenever I try to save a project. Nothing happens for at least 2–3 seconds, then a crash report window appears. When I close it, Photoshop simply shuts down.

I've already tried restarting the PC, but nothing changes.

I even tried installing it on a virtual machine just to see. Naturally, it works. But the VM doesn't have a GPU; it runs on a basic virtualized Microsoft graphics adapter within VMware. I even copied the entire installed Photoshop folder from the root directory over to the physical machine, but nothing changed. It still crashes the moment I try to save.

The only solution that worked for me was reverting to the previous version, 27.10.0.26. Now, everything seems to be working properly again.

Version 27.11 was simply unusable for me. It’s a shame, because aside from that major, highly disruptive bug, the version seemed better optimized and much more responsive when importing images. Version 27.10 takes longer to open an image, whereas 27.11 was twice as fast. However, the crashing bug which prevented me from saving projects or even just saving an image forced me to downgrade to a more stable version.

    3 replies

    Ged_Traynor
    Community Expert
    Community Expert
    October 8, 2026

    ​@Harald De Luca I was having the same issue as you with version 27.11, and what fixed it for me was a manual preference reset

     

    Harald De Luca
    Known Participant
    October 8, 2026

    It’s certainly strange to have to go through that kind of process to solve the problem. I’ll give it a try when I have a spare moment. I hope it works for me too.