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Participant
Oct 19, 2026 7:04 PM UTC
Open for Voting

The screen for opening files wont load.

when I click on open file none of the options show for selecting my files.

    2 replies

    jane-e
    Community Expert
    Community Expert
    Oct 20, 2026 1:25 PM UTC

    ​@amazing_vibrancya20c wrote: “none of the options show”

     

    Is it that Open dialog doesn’t show up at all or is it that no files are displayed? If the dialog displays, can you show a screenshot?

    Jane

     

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    davescm
    Community Expert
    Community Expert
    Oct 19, 2026 7:35 PM UTC

    File > Open normally opens the operating system open dialogue. Are you getting any dialogue box at all?
    Also, which version of Photoshop are you using?
    If it is the current desktop version, have you tried resetting preferences? They are saved every time Photoshop closes and corruption can lead to strange behaviour such as this. Back them up first. 

    https://helpx.adobe.com/photoshop/desktop/get-started/settings-and-preferences/backup-and-restore-preferences.html
     

    https://helpx.adobe.com/photoshop/desktop/get-started/settings-and-preferences/reset-preferences.html

    Dave

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