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robertw44482386
Inspiring
Oct 6, 2026 4:48 PM UTC
Open for Voting

TIFF has disappeared from the dropdown format menu in the Save As... dialog box

Updated to 27.11 this morning. Mac Studio M1 Max 64 GB RAM Tahoe 26.6.2.

I have had only the 4 main file formats (psd, tif, jpg, psb) selected in my dropdown ever since the feature to edit them went live. After upgrading to 27.11 TIF no longer appears in the dropdown.

Went to the format selection tool (Edit → customize save dialog file formats) and check to see that TIF was still selected as one of the formats. It was. Unselected and then reselected it, no change.

Workaround so far is to use the restore defaults setting in the customize tool. Then TIFF reappears in the many options in save as dialogs

    12 replies

    Participant
    Oct 14, 2026 9:40 AM UTC

    I had the same problem with .webp!
    Before the update, i used just 8 fileformats. After that, the option for webp was gone.
    I checked everything and couldn’t find a solution until now.
    Using the “Restore default settings”-Button in the “Customize file format lists”-menu worked for me!

    So I just had to reorganice the fileformats again. Now it works. 

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    Participant
    Oct 13, 2026 8:56 AM UTC

    Tiff is realy usefull, I can't understand such a bug is possible... Good job adobe... again.

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    Community Expert
    Oct 13, 2026 4:58 PM UTC

    ​@Axendre This isn’t really a bug. Do you have try to restore the default settings by doing the steps below?

    To restore the default file format list in Photoshop, open the customization window and click the Restore Defaults button.

    Step-by-Step Instructions:

    1. Open Photoshop and go to the top menu bar.
    2. Select Edit > Customize Save Dialog File Formats.
    3. In the Customize Save Dialog File Formats dialog box, click the Restore Defaults button. This resets the list back to all default file formats.
    4. Click Done to save your changes.

     

     

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    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    Participant
    Oct 8, 2026 6:03 AM UTC

    I’m seeing the same thing after updating to 27.11. TIFF is still selected in the customized formats, but it disappears from Save As. Restoring the default format settings brings it back, so it seems like a 27.11 bug.

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    Inspiring
    Oct 8, 2026 4:38 PM UTC

    This worked out for me.

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    Inspiring
    Oct 7, 2026 7:44 PM UTC

    Adobe has the “Customize Save Dialog File Formats” screwed up.  There should be no need to have to drag the numerous file formats out of the list.  In the list there should be a small box in front of each format.  You would then simply click the box for the file formats you want to use, not having to spend time dragging the ones you don’t want anywhere.  That makes no sense at all.

    And to correct the problem @Srishti Bali that I originally wrote about. you do NOT need to reset your “preferences” and backup them up (that was a terrible suggestion!!!).  You “RESTORE DEFAULTS” from within “Customize Save Dialog File Formats”.  That procedure puts all the file formats back into the “available to use box” and you then must drag the numerous file formats you do not wish to use out again.

    However, if this is going to occur each time we update from one version to the next, I certainly hope Adobe would establish a system like I’ve suggested above.

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    Participant
    Oct 7, 2026 5:49 PM UTC

    I’m seeing the same issue on my end with Photoshop 27.11. TIFF disappears from the Save As menu even though it’s enabled in the format settings. Restoring the default format settings brings it back, so it definitely seems related to the update rather than the file itself.

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    Community Expert
    Oct 7, 2026 5:23 PM UTC

    I see many file formats in the drop down list in the Save As… - dialog.

    It seems that a local issue on your system. Try to reset your preferences as ​@Srishti Bali wrote.

    I’m on a German Photoshop 27.11 on Windows 11 26H2

     

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    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    Inspiring
    Oct 7, 2026 2:19 PM UTC

    Still can’t save a file as a TIFF.  And I’ve noticed that WEBP is also no longer available.  They were both available in 27.10.0.  In addition to the two (2) formats we have no control over, I had four formats available to me in 27.10.0.  These same formats appear in my “Saved Dialog File Formats Options” (jpeg, png, tiff and webp).  But only jpg and png are available to me … plus the two formats I never use and have no ability to remove.

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    Inspiring
    Oct 6, 2026 7:00 PM UTC

    Photoshop 27.11.0 for Windows no longer allows the saving of a file as a TIF ... Why?
    Using Windows

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    Srishti Bali
    Community Manager
    Community Manager
    Oct 6, 2026 5:21 PM UTC

    Hi ​@robertw44482386

     

    Thanks for reaching out and for sharing the details. I tested this on both Windows and Mac machine, and it is working as expected.

    Could you please try resetting Photoshop preferences after creating a backup of your existing preferences?

    You can find the steps to back up and restore Photoshop preferences here: https://helpx.adobe.com/photoshop/desktop/get-started/settings-and-preferences/backup-and-restore-preferences.html

     

    Once the preferences have been reset, please check the behavior again and let us know if the issue persists.

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    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe
    robertw44482386
    Inspiring
    Oct 6, 2026 5:25 PM UTC

    Just curious in your testing did you go to the trouble of reducing the available formats to just those four in 27.10 then updating to 27.11 to see if TIFF was still available.

    No need for me to reset the preferences, I can’t do that in my workday, especially as the workaround I described works perfectly. Maybe after work. Meanwhile I’m interested in the above results if you would be so kind as to take the time if you havent’?

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