UNABLE TO CONNECT ADOBE TO GPT

Question

GPT says it’s connected to Adobe but I’m always getting the 403 - access forbidden. This is despite me being signed in to both Adobe and GPT. I’ve tried signing out and uninstalling on both but nothing works. I’m using Chrome for my Adobe, the GPT app for GPT. Is this a technical fault on Adobe’s side or is there something I’m doing incorrectly?

Srishti Bali · Answer

Hi ​@AndyBDISorry to hear that you’re encountering this error. Could you please share a short screen recording or a few screenshots showing the error and the workflow leading up to it?Also, could you try connecting to a different network, such as a mobile hotspot, and let us know if the issue persists?

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