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August 2, 2024

Your request cannot be fulfilled due to a software error.

  • August 2, 2024
  • 1 reply
  • 156 views

"What's the problem?"

 

Photoshop Error information
Code: -1
Text: Due to a software error.
Message: Unable to fulfill your request due to a software error.
Stack:
Adobe Photoshop 25.12.0 20240731.m.2719 3984539 - x86
0 address: 00007FF664244782 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
1 address: 00007FF66422915D base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
2 address: 00007FF661946D41 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
3 address: 00007FF661945F5C base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
4 address: 00007FF6639C2CE4 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
5 address: 00007FF6639C2379 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
6 address: 00007FF6639C2359 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
7 address: 00007FF6639D79BD base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
8 address: 00007FF66192EDB5 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
9 address: 00007FF661931DC7 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
10 address: 00007FF66193175A base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
11 address: 00007FF6619BBCE6 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
12 address: 00007FF6624444F8 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
13 address: 00007FF66244458D base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
14 address: 00007FF66240994C base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
15 address: 00007FF66242344A base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
16 address: 00007FF66339B2EF base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
17 address: 00007FF66240C46B base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
18 address: 00007FF663E11372 base: 00007FF65FA10000 module name: 'Photoshop.exe' symbol info: '?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.'
19 address: 00007FFAF144257D base: 00007FFAF1430000 module name: 'KERNEL32.DLL' symbol info: 'BaseThreadInitThunk:-1 in n.a.'
20 address: 00007FFAF200AF28 base: 00007FFAF1FB0000 module name: 'ntdll.dll' symbol info: 'RtlUserThreadStart:-1 in n.a.'

 

1 reply

Stephen Marsh
Community Expert
Community Expert
August 2, 2024

What are the repeatable step-by-step moves to trigger this?