Skip to main content
Participating Frequently
May 24, 2024

24.4.1 issues - labels - 4K files can't be viewed - long export times

  • May 24, 2024
  • 3 replies
  • 373 views

Label colors have all been shifted and darkened. 

None of my Sony 4K files can be viewed - in an existing project where I already had sequences built with them. 

Tried to render and export a SMALL sequence, which would take many hours!

There are probably many more problems, and I can't get past them.

Adobe has completely ruined this product and has stopped my workflow.

We should be reimbursed for the loss of production due to this incompetent "update."

 

Mod note: The title was changed to reflect your issue. The post was edited slightly for better readability.

This topic has been closed for replies.

3 replies

Bruce Bullis
Legend
May 27, 2024

It matters, because it would provide us with specific, actionable info, enabling further troubleshooting. 

Participating Frequently
May 24, 2024

I have auto-updates and I don't keep a log book. Why should it matter? Clearly, Adobe did no testing whatsoever and has caused a stoppage to my ability to produce work. That's money out of my pocket.

Bruce Bullis
Legend
May 24, 2024

From what version, did you upgrade to 24.4.1?