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Help us improve Premiere! If you’ve encountered a technical issue or found an error in our documentation, please let us know. Help Us See What You’re Seeing To help our engineering team resolve this as quickly as possible, we need to see exactly what’s happening on your end. Detailed reproduction steps allow us to jump straight into the fix. Please use this template:Issue: A short description of the problem. Steps to Reproduce: A numbered list of the exact steps needed to replicate the issue. Expected Result: What should happen after the final step? Actual Result: What actually occurred? Screen Recording: If possible, include a recording of your screen showing the issue. Premiere Version: How to find the exact version of Premiere you're using. Operating System: Specify Windows or macOS, along with the version. Chip (Mac Only): Specify which M-series Chip or CPU/GPU combo. GPU and Driver (Windows only): Please let us know your video card and driver version. We recommend updating to the
Hola.Estoy reportando un problema grave de rendimiento y estabilidad con Adobe Premiere Pro 26.Utilizo Adobe Premiere Pro con una suscripción/licencia de estudiante.Mi equipo:- Notebook: Acer Nitro V15 ANV15-51- Procesador: Intel Core i9-13900H- GPU: NVIDIA GeForce RTX 4060 Laptop GPU, 8 GB VRAM- RAM: 24 GB DDR5- Sistema operativo: Windows 11 de 64 bits- Almacenamiento: SSD NVMe- Cámara: Sony FX30- Formato: XAVC HS / H.265, 10-bit, 4:2:2- Premiere Pro: versión 26.5.2 compilacion 5El problema principal es que Premiere Pro 26 presenta un consumo extremadamente elevado de RAM y graves problemas de rendimiento al trabajar con los archivos H.265 10-bit 4:2:2 de mi Sony FX30.Incluso utilizando proxies, Premiere continúa presentando estos problemas. He probado diferentes configuraciones y resoluciones de proxies, pero el comportamiento no mejora de manera significativa.Durante la edición he experimentado:- Consumo muy elevado de memoria RAM.- Premiere Pro deja de responder.- El cursor del mou
Multiple Mac devices, MacOS versions and multiple Premiere Pro versions, this issue has been persistent. My whole project gets unlinked while working with modified audio channels and it unlinks absolutely everything, not just the modified ones. Finally I decided to record a session and post it here in hopes of someone from adobe seeing this. I was using the Q ripple trim shortcut here in the video. Video Link 1Video Link 2 (sometimes the left side gets unlinked too) This is not a device, OS or Premiere version problem. Again, I’ve changed and updated many of those. This bug persists like nothing I’ve seen. I’ve posted this issue here before, I just had people asking me stuff. In short: When I use stereo → 2 channel mono files in the project, the project starts randomly unlinking itself when I use the QW shortcuts. This also unlinks the other, unmodified clips as well.One thing that I noticed is this only happens after the projects gets bigger. Not for the first few 8-10 hours of editin
Some days ago I noticed the “Graphics Templates” panel disappeared. But when I opened the “Window” menu and selected it to make it appear again, it wouldn’t. I’ve already cleared my media cache, restarted/shut down my computer, reset my Workspace preferences, swapped Workspaces, but nothing worked. I’m on the current version Premiere, Windows 11. Is anyone else dealing with this issue?
La fonction « Importer le projet Premiere Mobile » devient grisée après un premier transfert réussi. La fonctionnalité fonctionnait très bien jusqu'à présent, mais n'est plus fonctionnelle depuis quelques semaines. Le projet envoyé depuis Première mobile est bien visible sur le Cloud, mais il ne semble plus exister de connexion pour cette fonctionnalité entre Première bureau et le coud. J'ai essayé plusieurs versions différentes de Première, y compris Beta : même problème.
Premiere Pro – “Error retrieving frame / Frame substitution recursion” causing severe stalls with Nikon ZR N-RAWI’m experiencing a persistent frame decoding issue in Premiere Pro with Nikon ZR N-RAW (.NEV), mainly 4K 50p.Premiere repeatedly reports:Error retrieving frame [number] at time [timecode] from the file ZR1_xxxx.NEV, substituting frame [number].Followed by:Frame substitution recursion attempt aborting after multiple attempts.This happens across many different clips and frames.The most noticeable behavior is that Premiere is actually extremely fast between the errors. Timeline scrubbing is perfectly smooth, then an error occurs and Premiere completely stalls for approximately 1–2 seconds. After that it suddenly recovers and scrubbing is fast again until the next error.Exactly the same happens during export: the export runs very fast, suddenly the percentage completely stops for a few seconds, then it continues at full speed again. This repeats throughout the export and makes th
There is a long-standing bug with the faux-style ALL-CAPS (TT) option in Font Properties for text layers. This bug affects both Premiere Pro graphic Text Layers and text inside MOGRTs. When user applies ALL-CAPS, the text randomly displays upper/lowercase characters instead of all-caps characters. The fix is to manually type the capital characters (a -> A) instead of using the all-caps button. Sometimes, these also work as a temp fix for the bug: Uninstall/reinstall font Manually clear all Media Cache files Restart Premiere Pro This bug disproportionately affects plugins that use MOGRTs for text templates (such as Mr Horse Animation Composer, Captioneer, etc) Here are many user reports of this issue: https://www.reddit.com/r/premiere/comments/134pyqe/random_letters_are_lowercase_when_all_caps_is/ https://community.adobe.com/t5/premiere-pro-discussions/mogrt-titles-render-uppercase-lowercase-randomly/m-p/15399924 https://community.ado
I’ve started to get black frames at the end of transitions. I know that there was this problem in Premiere 24, but I have never had this issue, but now I do in Premiere 26.0.2.It happens randomly and I could not define the circumstances. It happens bot with third party transitions and the native ones. I first saw the black frames in the Production crate transitions, so I emailed them but they could not reproduce it. Now it turns out that it can happen with Premiere’s own transitions like dissolve or ex-FilmImpact, Push for example (you will see it in the video below, that it happens with Push bit BorisFX transitions immediately have no issue, and thew issue comes back when I apply another Premiere Pro transition) It happens with normal clips, nested or time-remapped ones.Here’s how it looks: Steps to reproduce: start Premiere, work on a project, add a transition.Pr 26.0.2, Win11 25h2, RTX 4080 with latest NV drivers, i7-14700K
In the Text panel > Transcript tab, keyboard navigation works until I start playback with the Spacebar. After that, keyboard focus leaves the Text panel and goes to the Timeline: Left/Right step the playhead one frame instead of navigating words, and Return no longer triggers Edit Segment (it moves the playhead to the start of the sequence). I have to click a word with the mouse to give focus back to the Text panel.My previous workflow was fully keyboard-based: play the video, then correct the transcript word by word with Navigate to Previous/Next Word and Edit Segment, without touching the mouse. Before the update, focus stayed in the Text panel during and after playback.Steps to ReproduceOpen a sequence and generate a transcript (Text panel > Transcript tab). Click a word. Left/Right correctly select the previous/next word. Press Spacebar to play, then stop. Press Left/Right and Return.Expected ResultFocus stays in the Text panel. Left/Right = Navigate to Previous/Next Word. Re
tasto esporta non apre la finestra devi riavviare il programa, tra cui moltissime altre funzionalità sembra non funzionare più nulla e lentezza assurda anche per encoder
Issue – The last 2 versions of Premiere (at least) have had issues with WAV files playing, and after trying many different things to fix it, I’m sure it must be a bug in the software introduced with the updates. When importing WAV files into the timeline they will play for a while, and then after short period, or a few moves of the playhead, they will stop. In text based editing, transcribing does not recognise that there is any audio there at all. Opening old files that had perfectly functioning audio previously, now plays no audio despite the files still being there. Adobe can find the files on my PC (I checked through reveal in explorer), and clearing the media cache and resetting to default settings has not changed this. The files do not work when using render and replace, or if opened in Audition from Premiere.MP4 and MP3 sound work fine. To begin with the clips have a waveform in Premiere but this disappears when the file is saved and then reopened. Steps to reproduce – 1) Im
We tried every setting, reset, empty cache, re-install etc. And it still only imports audio only on growing file. It only imports the video once the growing video is wrapped. We had to revert back to 26.0.2 (build 2) version to make this work for us again.(it was a ProRes 422 Proxy .mov file if that info is helpful).Would love this to get fixed for the next version. Cheers!
We're receiving reports of customers in Premiere v26.5 having glitching issues, such as green flashes, during playback and exports. The issue appears to be specific to media that is: Long GOP Recorded in the MXF container 10-bit 4:2:2 Recorded using a Canon camera, including the EOS R5 C, EOS C50, EOS C70, EOS C80, and EOS C400If you are having this issue with a file that doesn’t match this description, we are eager to hear from you. We are currently investigating with a top priority to fix this. For now, the temporary workaround is to roll back to v26.3.2. Apologies for any frustrations with this and appreciate your patience while we investigate.Thanks!Katie
-MacBook Pro M4 max (2024) MacOS Sequoia 15.8.1-Premiere Pro 26.5.2Saved workspaces all default to the same Premiere Pro window layout. Old saved workspaces are gone. Newly created saved workspaces don’t save. Phenomena began I believe with the most recent update. Please fix. Thank you!
EnvironmentPremiere Pro 26.5.2 macOS 27.0.1 Mac Studio (2026), M5 Max, 64 GB unified memory Footage: ProRes 422 LT, 4K, on an Apple RAID (Mac OS Extended, Journaled); also tested with media on the internal SSD Sequence: vertical 2160×3840 (9:16) Media Analysis and Automatic Transcription are both off Hardware-accelerated decoding: off SummaryAfter applying Auto Reframe to a sequence, Premiere's memory footprint climbs to several hundred GB (I saw 355 GB and 386 GB in Activity Monitor) on a 64 GB machine. macOS then terminates Premiere. The windows just disappear: no crash dialog and no crash report. It happens during playback and also when Premiere is idle. Any project containing the Auto Reframed sequence then spikes and gets killed right after opening.Steps to reproduceCreate a vertical 2160×3840 sequence with ProRes 422 LT 4K footage. Apply Auto Reframe to the sequence or a section of it. Leave Premiere idle or play back, and watch Premiere's memory in Activity Monitor. Quit, then
Since version 26.3, I’ve been experiencing some strange playback issues. When I create a new project, everything runs smoothly, but the further I get with the work, the more performance drops making it impossible to work. I monitored performance using Task Manager and recorded the following datas during playback.version 26.2.2:- CPU 22%- GPU nvidia 50%- GPU intel 32%version 26.5.2 (initially): same performanceversion 26.5.2 (after a couple of hours):- CPU 97%- GPU nvidia 10%- GPU intel 15%Clearing the cache seems to work, but only temporarily. Another thing I’ve noticed is that the thumbnails very often reload when I switch between different timelines. I should point out that I often work on projects with a large number of clips (around 600), whereas lighter projects seem to run more smoothly.The files I use are MP4s recorded with a Sony a7s III using the HEVC 10-bit 4:2:2 codec. I know they aren't ideal for editing but, up to version 26.2.2, Premiere can handles. I work on a MSI Creat
Dynamic Link stopped working!!!!!!!!!!!!!! I need it to (redacted) work!!!!!!!!!! You guys write this software and you should know how to make it work!!!!!! (redacted) Adobe!!!!!
Adobe Premiere Pro Bug Report — Severe Memory LeakTitle: Severe Memory Leak in Premiere Pro 26.5.1 and Premiere Pro 27 Beta on Apple SiliconI am experiencing a severe memory-usage problem in the newer versions of Premiere Pro on my Mac Studio.I tested the same large Premiere project across different Premiere versions. The difference is dramatic:Premiere Pro 26.5: approximately 24 GB RAM Premiere Pro 27 Beta: approximately 60–65 GB RAM Updated stable version: memory has climbed as high as 115 GB, eventually causing severe slowdown/unresponsiveness.After downgrading to Premiere Pro 26.5, I opened the same project on the same Mac Studio. Premiere initially used approximately 24.4 GB, with memory pressure remaining green. This strongly suggests that the extreme memory consumption is related to the newer Premiere versions rather than simply the size of the project or the computer.Project informationThe project is unusually large, containing approximately 10,660 project items and 3,326 seque
I used to import my DJI Osmo Pocket 3 footage into Premiere Pro without any issues. Now, it takes an incredibly long time, even though I haven’t changed anything. I don’t understand why.
Finding that after editing for a while I cannot get Premiere to open the Export dialog box. Neither CMD-M or using the mouse to choose File>Export>Media… does anything. I have to close Premiere, reopen it and then exporting works again,MacOS Tahoe 26.6Premiere 26.5.2M5 Pro 64GB
You are on a Multicam sequence. Press the bar and it plays on. Using the number keys you make x cuts but the last one was no good. You hit the undo command and premieres undoes everything since playing, not just the last cut. When not hitting the play bar you used to be able to place the playhead and make a cut, now the hole clip changes to the chosen camera you wanted to make the cut… No more cut between 2 cameras.
[System Specs] CPU: AMD Ryzen 9 9950X3D GPU: NVIDIA RTX 5070 Ti (Latest Studio Driver) RAM: 64GB OS: Windows 11 Display Setup (3 Monitors Total): Main Monitor + Secondary Monitor (24-inch) + Tertiary Tablet Monitor (Xiaoxin Pad 12.7 via SuperDisplay app). [Symptoms] While editing in Premiere Pro, the UI overlays in the Program Monitor randomly disappear. When selecting text, the blue highlight background does not show up. When an object/text is selected, the transform bounding box (scale/rotation handles) is completely invisible. The elements are still active and clickable. I can still blindly click the corners to scale or type to edit text, but I just can't see the UI guides. Important context: The Program Monitor is ALWAYS on the Main Monitor (directly connected to the GPU). The other two secondary monitors (including the SuperDisplay tablet) are only used for panels like Effect Controls or Timeline. Restarting Premiere Pro temporarily fixes the issue, but it keeps ha
A while back I had several issues with clips not trimming properly during the Consolidate and Transcode process. I reached out to Adobe support and was given this fairly comprehensive list of when and why clips will fail. For some reason, this list is not posted publicly anywhere. I've copied it in it's entirely below. I've bolded several line items I feel are fairly important. There are now essential features in Premiere that I skip using (such as the Master Clip Effect layer) since it breaks the archive process. These issues affect all versions of Premiere, including the current CC2017 version - 11.1.2 (22) Hopefully this will help some people with project management. If any one of the 4 major video parameters (frame size, frame rate, fielding, PAR) do not match or are not supported by Preset/codec, then entire clip will copy. If the clip has multiple stereo channels of audio. These can only transcode to QuickTime, all other formats(e.g.: DNxHD) will fail and copy, sin
For many many years now, in Mac OS, there has been an issue in Premiere (and apparently some other Creative Cloud suite of applications) where, in any of the File Export or Save As dialog boxes, when one brings up the "Create New Folder" dialog box, one cannot paste text into text field. This is something encountered many many times daily for some of us. In the Illustrator forums, this same issue has been upvoted many many places. An Adobe employee acknowledged that this was a known issue YEARS AGO, and suggested upvoting the initial complaint. Some relevant posts:https://community.adobe.com/t5/illustrator-discussions/unable-to-copy-amp-paste-in-save-as-dialog-box-in-illustrator-2020-on-macos-catalina/m-p/13286899/page/3#M340274https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39374122-still-not-able-to-paste-cmd-v-text-when-creati
It's 2026, almost 2027. Adobe pushes so many AI features and annoying bugs every single update, but YET they never seemed to care to fix the most important bug...The keyframe player overlapping the numbers is something so annoying to see, and to know that they ignore this every single update is infuriating .. can someone from Adobe please see this and let them know to update and fix...In my screenshot you can see the Position Y value covered by the keyframe diamonds.Steps to reproduce:Open Effect Controls with Show Timeline View on Add a couple of Position keyframes to a clip Make the panel narrower The keyframe area starts overlapping the values columnExpected: the values column should keep a minimum width, or the timeline view should shrink or auto-hide when there isn't enough space. Basically one column shouldn't render over the other.This bug has been in Premiere for as long as I've been using it and it's never been fixed. It's really annoying when you're working with keyframes and
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