Bug Reports

In Premiere version 26.5.2 (Build 5) unable to transmit a full screen view of the Program Monitor screen from secondary monitor to primary monitor where the Program Monitor panel was floated to the secondary screen. Using Windows 11 NVIDIA Geforce RTX 3060 dual on both screens, transmit by Mercury Engine enabled. Very long and complex analysis with Google AI that only produced a work-around of temporarily floating the Program monitor panel back to the primary monitor to get full screen. The record of that interchange as a file is attached. There is a comment in this forum about the impossibility of transmitting a screen back onto the monitor that holds the main window of Premier’s GUI saying this is logical, but i don’t think it is. Vegas Pro never had a problem with this action and i find it a basic requirement for a proper editing procedure; not a new feature request. 

Transcription returns “No dialogue found” on all clips (worked the day before)Since November 7, transcription fails on every clip and sequence with “No dialogue found. To enable transcription services, your audio must contain unmuted verbal dialogue.” All clips have clear, audible speech recorded with a lavalier mic. The exact same clips transcribed correctly on November 6.The process starts and ends with “No dialogue found.” In longer sequences, it returns only one or two random words for a 27-minute clip. What I’ve already triedCleared media cacheRestarted Premiere Pro and my computerCreated a new project and a new sequenceRemoved and reinstalled the Korean language pack via Creative Cloud > Add-onsUpdated Premiere ProRe-transcribed clips that transcribed successfully the day beforeChanged audio channels to mono: did not work Is this a known issue in 26.5.2? Is there a fix or workaround, and which 26.x version can I safely roll back to without losing project compatibility? This is

I’m on a MBP M2 Max using the latest version of PrP 26.5.2A number of times now I have exported my sequence using AME and the background video of a graphic/still has not rendered on export. Usually these backgrounds are duplicates of stills that are scaled up with a gaussian blur effect applied in order to provide background for a vertical picture or graphic (see attached pict). This was not happening in previous versions of Premiere.  

Hi,   I am currently working in a teams project and after days of troubleshooting other issues, my project refuses to let me lock audio tracks properly.  Whenever I try to lock a track the button gets stuck like this and doesn't actually lock The only way to lock audio tracks is to hold shift and lock all of them at once. It goes the same the other way around, if all tracks are locked, I am unable to unlock one individually. The lock icon looks like this, again, without actually unlocking the track   Was the locking audio tracks function done away with to make room for more generative AI "features" or am I doing something wrong?   Thanks, Zack   moderator note: thread name updated  

Premiere version: [27.0.0] build88macOS version: [15.8.2]After updating to Premiere 27, the UI switched from English to Japanese.Settings:- macOS Preferred Languages: English (primary)- macOS Region: Japan (AppleLocale = en_JP)- Language & Region > Applications: Premiere 2027 = English (default)- Creative Cloud Default install language: EnglishExpected: Premiere UI in English.Actual: Premiere UI in Japanese - not only Premiere. All the updated Adobe apps are in Japanese.Workaround: Console (Cmd+F12) > Debug Database View > ApplicationLanguage = en_US, then relaunch.It looks like Premiere 27 may be deriving the UI language from the Region setting (JP) instead of the language settings. Similar to the known issue in Premiere 26.0 and previous versions as well("Premiere installs in English despite Creative Cloud language setting").And...Every major update causes this problem. Hopefully every Adobe app has in-app Language Settings.

Prior to upgrading to v26 of Premiere Pro, Synchronize worked almost every single time. The scratch audio had to be really, really bad for it to not work. Now, with v26, it’s the complete opposite. Just about every time I try to synchronize, I get the message: Audio synchronize failure; Could not synchronize one or more clips in the current selection because a match could not be found.I literally went back to old projects that I had used Synchronize on and I get the same message for clips I know with 100% certainty worked with v25. Now, the audio track pretty much has to be identical for it to find a match. That defeats the entire point of Synchronize.What’s worse, when I transcribe the scratch track with my dedicated vocal track, it transcribes the words almost word for word, so the two tracks are good enough to be transcribed the same but yet Synchronize can’t seem to find a match. What a disappointment!

We are aware that customers who saved projects in Premiere v25.6.0 may find that those files now open only in v26 (beta) and cannot be opened in v25 versions. We know this is disruptive, and we’re working on a fix.    What you need to know:  Projects saved in v25.6.0 save in the v26 version format.  Because of this, they can’t be opened in earlier versions, including v25.6.1 (even though it is the current generally available release)  We’re developing a tool that will let you convert affected projects back to a v25-compatible file.     Our Solution  We’re building a small app that will convert a v25.6.0-saved project back to the v25 format. We’ll share more information, including availability and instructions, as soon as the tool is ready in the coming days.     We know that there is nothing more important than the reliability of a project file, so we’re working with urgency to get this downgrade tool in your hands

There was two other posts requesting the feature to Remove Punctuation from captions  And thank-you for adding this feature!I REALLY appreciate that you’re adding these QOL and ease of work features for those of us that work mostly in these screens (and hopefully there’ll be more of it as people caption their work for both communication AND helping people with hearing impairments).For this feature though we only needed end periods removed OR be able to select which punctuation to remove and keep. For instance, it has removed question marks that I’d like kept in, but there’s no option for this and I’m now doing the manual work adding them back in.

Working on a project that is using lucid link (it is pinned to my cache and I have moved the file to my hard drive to see if it was causing it and still the same issue presists)  and i am recieving the above errors. I have updated my GPU Driver, i have also been through all releated posts and tried all possible fixes avaliable apart from changing to mecury playback engine software engine Gpu accerlation to software only as the option is not avliable to me. Any help very appreciated cheers

I just set up a 4-channel multicam in UHD 16:9. When I engage the multicam editor, instead of showing everything in a double-wide program window, I’m seeing everything cropped into a 16:9 frame.  On the Mercury Transmit monitor (above the main monitor), I see the image cropped, just as I see it in the program window.  It should be full screen. When I disengage multicam view, the picture looks normal.I thought it might have something to do with the fact that in the 4th source, I have a cropped image. I changed from native crop to legacy crop and it made no difference. So I opened another random project (without a multicam setup) and engaged the multicam viewer. It showed the same anomaly:​Something in multicam land is now broken... System info    Application: Premiere Pro (Beta) v27.1.0.39    OS: Windows v10.0.26300, RAM: 63.79 GB, CPUs (logical): 16 

Quite often I find my Mac gets sluggish and the icons in the Dock start vibrating.To fix this I need to force quit the CEPHtmlEngineHelper process which seems to suddenly ramp up CPU usage. But it’s only a temporary fix and keeps happening. Any ideas?MacBook Pro M1 Pro 27.2 (26B123)Pr Version 26.3.2 (Build 2)

Title: Program Monitor Guides Invisible — Fixed by Disabling GPU Accelerated UI RenderingIssueGuides in the Program Monitor were enabled but not visible.Premiere Pro Version: 26.5.2Operating System: Windows 11 Pro 26H2Steps to Reproduce Open Adobe Premiere Pro. Create a new project and a new sequence. Enable Show Guides and Show Rulers in the Program Monitor. Observe that the guides are not visible. Expected ResultThe guides should be visible in the Program Monitor when Show Guides is enabled.Actual ResultThe guides were enabled but remained invisible. The issue also occurred in a newly created project and sequence. Resizing the Program Monitor and toggling Show Guides and Show Rulers did not resolve the issue.WorkaroundI disabled GPU Accelerated UI Rendering under Edit > Preferences > General and restarted Premiere Pro. After restarting, the guides became visible again.Additional InformationDisabling GPU Accelerated UI Rendering resolved the issue, which may indicate a pro

I’m enjoying how fast PP 2026.0.2 loads.However, it’s pretty buggy. In particular, my guides and overlays disappear frequently when I click between windows. The only way I know to get them back is to close and re-open the project.

Issue: I’ve noticed in the last month or so that the auto captions have suddenly gone blank on the word “oil.” It’s also started dropping words at the beginning of a sentence but I assume that is related to the cuts being too close to that sentence starting. The “oil” issue is stranger and more annoying.The sentence being spoken will be something like, “I am going to be pouring a lot of oils into this bucket.”And the automatic captions will display, “I am going to be pouring a lot of into this bucket.”I’m a soap maker, so the word “oil” gets said a lot in the videos I’m editing. I don’t think there’s been a single time recently where the captions have included this word successfully when Premiere used to get it just fine.Steps to Reproduce: Go to add a caption track. Problem is present.Expected Result: Premiere should still know what the word “oil” is??Actual Result: The word “oil” or “oils” is left out of the caption track.Premiere Version: 26.5.2Operating System: Windows 11GPU and Dr

Title:Premiere Pro – Audio Meters Disappear After Audio Adjustments and Multicam Monitors Flicker/DisconnectIssue:I am experiencing a serious and persistent issue in Adobe Premiere Pro when working with Multicam sequences, particularly when making audio adjustments.The problem started occurring several days ago and is significantly affecting my normal editing workflow.When I am working inside a Multicam sequence and adjust the audio keyframes/levels, the Audio Meters stop responding or disappear. After this happens, the Audio Meters will not work again unless I switch to a different Workspace and then return to the original Workspace. Switching Workspaces temporarily restores the Audio Meters.The problem can happen repeatedly whenever I make audio-related changes.There is also a second, more serious issue when working with Multicam and audio effects. If I have a Multicam sequence open and apply or modify an audio effect, the Multicam monitors/screens may disappear, turn off, flicker, o

On 26.5.2, MacOS 26.7.2 When trying to add an audio keyframe that matches the current volume level within the Effects Control window, it will not add (if it is a different number, then it will). I have to duplicate the prior keyframe and move it over - or use the pen tool on the timeline. This never used to be an issue before.

Hi everyone,I'm reposting this issue here, as it seems more relevant to Premiere Pro Desktop than Premiere Mobile.The issueWe're experiencing a persistent problem with the integration between Premiere Mobile and Premiere Pro Desktop.The "File > Import Premiere Mobile Project" option is completely greyed out and cannot be selected.This feature had been working correctly for several months, but suddenly stopped working around late September 2026, without any obvious changes to our setup.Projects are still successfully uploaded from Premiere Mobile to Creative Cloud. We can see and download both the projects and their associated media through the Creative Cloud website.However, in Premiere Pro Desktop, the import option itself is disabled. We cannot even open the window to browse or select mobile projects.This is not an issue with a particular project failing to import. The entire import functionality has become unavailable.Troubleshooting already performedWe've spent considerable time

I would like to enquiry if it is possible that an update on Premiere Pro is allowing it to save over files marked as read-only.I am running:Premiere Version: 26.5.2 (Build 5) Operating System: Windows 11 Pro, 25H2and I have a project on a Synology Drive which I use as template.t is set to read-only, when I used to try to save it on Premiere,  I would get an error (rightly so). But lately it seems Premiere is overriding that.I mark a file as read-only, open it in Premiere, save it and the file is not marked as read-only anymore.I open the same file with another machine running Win 10 and Premiere 25.5.2 (Build 5), and I cannot save over the file.But, to add complications, if I move the file to the local desktop and try to save it in read-only mode, I get an unknown error.Could this be a Premiere issue? Anyone else experiencing this?Thanks,

Hi, I have the latest Pr 25.5.0 on Windows 11.Everytime I open any project file, Pr starts "relinking the media files" again, and it takes ages...My assets are on very fast external SSD's, also my Cache designated SSD is fast and external.I've been working this way since a year now and it was blazing fast.But now it all stopped, I think with the newest Pr version.No idea what happened... Jan

Issue: Clip is glitching and squashed on playback when scale of clip is changed. When I change playback to “full res” it plays fine, but the video still exports with the glitch.Screen Recording: It is exactly what is happening to this person here: https://www.reddit.com/r/premiere/comments/1w5tcub/weird_playback_bug_when_i_scale_videos/Premiere Version: 26.5.2Operating System: MacOS Tahoe 26.6.2Chip (Mac Only): Apple m3 Pro, 18GB memoryVideo Format: .movProject Size: It happens in my project, and it happens when I start a new project with only a couple videos. 

SETUPPremiere Pro 26.5.2macOS 27.0.1, Apple M4 ProHardware-accelerated decoding: on FOOTAGECamera: Sony ILME-FX3Format: XAVC HS 4K, HEVC 4:2:2 10-bit, 3840x2160, 59.94p, about 200 MbpsAudio: 4 mono LPCM tracks, 24-bit, 48 kHz (camera set to 4 audio channels)Container: .MP4 straight from the camera. Files are complete and play in QuickTime and ffmpeg. STEPS TO REPRODUCE1. File > Import (or drag in) any of the FX3 clips.2. Premiere shows "File Import Failure: The importer reported a generic error." WHAT I TESTED (all with the same source clip)- Original .MP4, HEVC + 4 audio tracks: FAILS- Video track only, copied losslessly into a .mov: IMPORTS- HEVC + 1 audio track (3-second test): IMPORTS- HEVC + all 4 audio tracks converted to 24-bit little-endian PCM in a .mov: FAILS- Sony FX30 XAVC S clips (H.264 4:2:2 10-bit) with the same 4 x 24-bit audio tracks: IMPORT FINE EXPECTEDFX3 XAVC HS clips with 4-channel audio import like XAVC S clips do. ACTUALImport fails with a generic error. The

EnvironmentWindows 11 Home 26H2 26300.9711 Intel(R) Core(TM) 7 150U (1.80 GHz) Intel(R) Graphics (128 MB) Adobe Premiere Pro Version 26.5.2 (Build 5)When I import video files, Premiere Pro freezes.This issue occurs on both of my PCs.I am working with three MP4 files of approximately 25.5 GB each and one WAV file of 1.71 GB.Sometimes Premiere works if I import the files one at a time. However, after saving the project, shutting down the PC, and then reopening the project to continue working, Premiere always freezes.I suspect there is some problem during the media loading process. I have already tried deleting the media cache and disabling hardware decoding, but neither solution had any effect.I can also provide log files if necessary. Please investigate this issue.

Hi, We have a large Team Project that stopped syncing on one editor's Mac (Germany). It still works normally on our Windows machine (Israel). Customer care chat only gave generic steps, so I'm hoping someone from the Team Projects team can look at this. The Local Hub logs point to a server-side problem. Setup:- Premiere Pro 26.5.2 on macOS (it fails the same way on 26.5.1)- Production ID: 8661a1d4-35fd-7471-14dc-a7bafa498f30- Remote session: 8661a1d4-35fd-7471-14dc-a7bafa498f30*b6344868-cd27-d0dc-9c8f-87adc69ef934- Region: an1 (cc-api-teamprojects-an1.adobe.io)- About 11,000 media locators in the project What the logs show: 1. The bulk download never finishes. Every pull fails on the same request: .../productions/8661a1d4-...*b6344868-.../<revision>/bulk/getEach attempt is cut off at almost exactly 60 seconds, with HTTP 504 "upstream request timeout" or NSURLError -1005 ("connection lost"). After 11 retries it logs "Bulk Enclosure Get failed" and rolls back. Data starts streaming