Bug Reports

System information* Premiere Pro 26.3 (latest)* Premiere Pro 26.2 (same issue)* Premiere Pro Beta (same issue + crash)* Creative Cloud Desktop (latest)* macOS Tahoe 26.5.2 (latest)* MacBook Pro 16” (Nov 2024)* Apple M4 Max* 128 GB RAMProblemPremiere Pro reports:“The shortcut key file ‘Adobe Premiere Pro Defaults.kys’ is invalid!”This happens on every launch, even after a completely clean installation.Additionally, Premiere Pro Beta crashes immediately when I open Keyboard Shortcuts.What I already tried* Completely uninstalled Premiere Pro.* Reinstalled multiple versions (26.2, 26.3 and Beta).* Deleted Premiere preferences.* Deleted keyboard shortcuts.* Deleted workspaces/layouts.* Used Creative Cloud Cleaner Tool.* Installed from scratch again.* Restored default preferences.* Tested with completely new preference folders.Nothing changes.The application still reports that the default Adobe keyboard shortcut file is invalid, even though it is the original file installed by Premiere.Expec

On May 19th, Google added a new model, Omni Flash, to their Video AI generator, Flow. The latest versions of Premiere Pro (26.2.2 Build 3) and After Effects (26.2.1 Build 2) as of 05/22/26 are not properly decoding the codec used for the video outputs from this latest model. Obvious but randomly placed video artifacting is being displayed in both the preview and outputs from Premiere Pro and After Effects that are not being displayed in other applications or programs such as VLC Player, DaVinci Resolve, etc. I tried both the latest Game Ready as well as a clean install of the latest Studio Driver from NVidia for my 4080S but had the same results.

I was on vacation, didn't work for 10 days. Today I decided to continue working but I can't open any of the projects. Even if I start a new one, the project still doesn't open. As soon as I click "Create" (see screenshot), the program just freezes and all the space on the screen from other windows also doesn't work. I wait 2-3 minutes but the program doesn't open. I tried uninstalling Premiere while saving my settings, rebooting my MacBook, reinstalling the program but that didn't solve the problem. I don't remember what version of the software was before the vacation, maybe it was updated from 26.2, I can't confirm that. Currently it's 26.3. AE works fine.

Cannot add media to project in MacOS 27 Dev Beta 3. Crashes consistently. Pr 26.0.2 is fine:Adding media to new or existing projects crashes every time. Can work with projects already created in earlier beta OS with 26.3. Uninstalled 26.3 and eventually found that 26.0.2 works as expected.

Desde hace 1 mes me estaba pasando en la laptop cuando trabajaba en premiere, y es que pongo a reproducir la linea de tiempo y al segundo la pantalla del pc falla y se pone negra, pero sigue reproduciendo, y no deja de estar en negro hasta que pause el video y la pantalla vuelve a “conectarse”, pensé que solo pasaria en la laptop, como un simple problema de demandarle mucho a un core i3 de 10ma generacion, pero ahora me empezó a pasar en mi ordenador de mesa (Ryzen 5 5600g y RX 6600) y esta pasando justo cuando tengo el premiere abierto y pongo a reproducir la linea de tiempo.A alguien más le ha pasado?, me podrian recomendar como solucionarlo?, porque tengo todos los drivers al día. Muchas gracias :)

 I get this error as in the title...what is happening with this latest version 26.3 when the same project was opened by previous versions without any problems.....and why does relinking take so long in the last version 26.3...I lose the will to work in Pp because of relinking...I can easily cook lunch during that time ;-) … My files are in this format and opened quite normally in previous versions.… Video ID                                       : 1 Format                                   : HEVC Format/Info                              : High Efficiency Video Coding Format profile                           : Main 10@L5.2@High Codec ID                                 : hvc1 Codec ID/Info                            : High Efficiency Video Coding Duration                                 : 5 min 15 s Bit rate                                 : 192 Mb/s Width                                    : 3 840 pixels Height                                   : 2 160 pixels Display aspect ratio       

Film Impact Dashboard effects causing footage to shift off frame during playing. Latest update. 26.3 build 93

I have uncovered a critical issue/artificial limitation in the current build of Premiere Pro and Media Encoder regarding hardware decoding on the new NVIDIA RTX 50-series (Blackwell architecture) GPUs, specifically the RTX 5070 Ti.System Specs: CPU: Intel Core i9-13900K GPU: NVIDIA GeForce RTX 5070 Ti (Blackwell) Driver: NVIDIA Studio Driver 610.62 OS: Windows 11 Premiere Version 26.3.0 (Build93) Media Encoder 26.3.1 ( Build 1 )   The Bug: The new NVDEC block in NVIDIA Blackwell GPUs natively supports hardware decoding for H.264 / AVC High 4:2:2 10-bit files. However, Adobe's software seems to have a hardcoded resolution cap that breaks this functionality for 4K media. When playing a 1080p H.264 4:2:2 10-bit file on the timeline, Premiere Pro successfully engages the GPU. The Task Manager clearly shows active GPU Video Decode utilization, and playback is perfectly smooth. When playing a 4K (3840x2160) file with the exact same codec parameters (Sony XAVC S 4K 50fps, H.264 4:

As you can see from the screenshots, I’ve set the target bitrate for 15Mbps.  When I actually render/export the video, the resulting file is 30Mbps.  I’m on version 26.2.2 (Build 3).  I got a new computer a few days ago.  On my old computer, I was using an older version which did not have this problem. When I set it by hand for 14Mbps, the resulting file is 25Mbps. What gives? 

Issue:Adobe Premiere Pro and Adobe Media Encoder stall at 0% when “Copy Media” has been selected in the “import settings” within the “import” tab.Steps to reproduce:Insert SD Card - Sony FX6 Camera Acquisition Launch Premiere/Create a New Project - Project settings are set to an external SanDisk USB-C Drive formatted as APFS. Within “Import” Browse to Untitled/private/XDRoot/ and select clip(s) Under “Import Settings” toggle on “Copy Media” and select the “Copy With MD5 Verification” preset and “Same as project” copied files destination. Select “Import” Observe that Adobe Media Encoder launches and the selected clips are populated into the “Queue” as expected. Observe that the status bar never moves. Observe that “Stop Queue” is available indicating that the Queue is running. Observe that Adobe Premiere Pro “Ingest Job Status” remains at 0% in the “Progress Dashboard” window. Observe that “Queue Started” is the only entry in the Adobe Media Encoder Log Expected result:Adobe Media Encod

Product/Version: Adobe Premiere Pro 26.3 (regression; works in 26.2)OS: Windows (please fill in exact version/build: e.g., Windows 11 23H2 build ____ )GPU: NVIDIA RTX 6000 Ada GenerationNVIDIA Driver: 581.80Renderer: Mercury Playback Engine GPU Acceleration (CUDA)Steps to reproduce:Launch Premiere Pro 26.3 No windows open initially; open a project via File → Open Recent Click Export (top bar)Expected result: Export panel/window opens and export workflow is usable.Actual result: Nothing opens when clicking Export. After clicking Export once, Import/Edit tabs cannot be clicked (UI becomes partially locked). Requires restart to recover.Workaround: Installing/running Premiere Pro 26.2 allows Export to work normally on the same machine/project.

Cuando abro premier y realizo alguna acción el programa se congela por unos segundos y cuando vuelve a funcionar la pantalla de previsualización no funciona. la pantalla queda en negro! sigue reproduciendo el sonido pero no la imagen. cierro premier y lo vuelvo abrir y aveces funciona bien por 30 segundos, aveces 5 segundos, aveces 1 minuto y vuelve y hace la misma acción. actualice todos los controladores tanto del procesador como de la tarjeta de video integrada ( radeon ) y los drivers de la RTX 3060 pero tampoco funciona!no puedo realizar ninguna edición por que eso no me lo permite!

Sehr häufig friert der Mauszeiger ein er bewegt sich zwar noch, aber ich kann nichts mehr markieren oder Clips bewegen im Sinne von: sie lang ziehen, oder kürzer ziehen. Ich bitte um dringende Behebung

When I generate ducking keyframes and then try to delete some of the generated keyframes, Premiere acts like the keyframes are still there - i.e. the volume still rises at the ‘previously’ keyframed spots despite the waveform showing as flat.  Then, when I so much as touch the scroll bar at the bottom of the screen the invisible (and apparently indestructable) keyframes suddenly reappear.  I’ve even tried adding manual keyframes to lower the levels at the problem points, but the originally auto-generated keyframes overpower my correction. See video for the magically reappearing keyframe trick.This is in Premiere 26.3 on Windows 11

I can no longer drag layers, change numerical values, or trim a layer.It's becoming impossible to edit.It freezes up constantly, and the audio also cuts in and out. It might randomly start working again, but only for 1 click, then it won’t allow you to move or change anything. Version: Premiere Pro version: 26.3Chip: MacBook M5 MaxmacOS: Tahoe Version 26.4Memory: 128GB Becoming more and more concerned with Adobe. This has been reported several times with 0 help.Many others are experiencing the same thing.    

Running an M3 Max Macbook Pro running Sequoia 15.5 with an external monitor as well as a Blackmagic Ultrastudio Extreme playing out to a monitor. After updating to Premiere 25.4 now all thumbnails in the markers panel as well as the search panel are glitched/distorted. Was working fine prior to update. When scrubbing over shots in the search panel hover scrub works fine but then goes back to the glitched image when moving off of it. Have tried wiping cache, made new markers. When viewing a bin in icon or freeform view the thumbnails are fine. This is limited to the markers and search panels.

DescriptionSystemMacBook Pro 14” (Apple M1 Pro, 16 GB RAM) macOS Tahoe 26.x Adobe Premiere Pro 2026 Adobe Media Encoder 2026WorkflowI exported approximately 30 H.264 videos from a single Premiere Pro sequence by sending them to Adobe Media Encoder. This is my normal workflow for exporting multiple clips from one timeline.The queue contained a mixture of:Completed exports Failed exports Manually stopped exports Skipped exports (to pause the remaining queue)Observed behaviourDuring the export process, Adobe Media Encoder/Premiere created temporary folders under:/private/var/folders/.../T/Adobe Premiere Pro Audio Previews/This folder eventually grew to approximately 110 GB and contained many folders such as:Luna Sol_20.PRV Luna Sol_21.PRV Luna Sol_22.PRV … Luna Sol_34.PRVEach folder was approximately 7.9 GB.After the queue was no longer running and both Premiere Pro and Media Encoder were completely closed, these temporary folders remained on disk instead of being automatically removed.Th

Since a couple of versions ago, I found my Premiere Pro to be really slow and I did not understand why. But I just discovered that when showing the index panel in the UI, Premiere starts to be much MUCH slower, like I can’t type text without delays or can’t use the motion properties.Get rid of the index panel and the issue’s gone.I’m using Premiere 26.2.2 on MacOS 15.7.7 right now, might be a good idea to check the 26.3 version and see if it’s still an issue.Cheers.Max

Recent install to Premiere 25.6.5 on M4 Pro Mac Mini.Essential sound panel doesn’t do anything.Clicking on something (I selected “Enhance” for this example) begins the download of the models, which never starts. 

Premiere Proのエッセンシャルグラフィックスにおけるシャドウのグラデーション挙動について、ご報告と要望があります。Premiere 2024から2025頃にかけて、シャドウのグラデーションが「文字ごと」ではなく「テキスト全体」を基準に計算されるようになりました。Premiere 2025では、「塗り」をグラデーションに設定すると、シャドウのグラデーションが再び「文字ごと」に適用される挙動となり、この方法で従来のデザインを維持することができました。ところがPremiere 2026では、この挙動が変更され、塗りの設定に関係なく、シャドウのグラデーションが常に「テキスト全体」で計算されるようになっています。その結果、Premiere 2025までの挙動を前提に制作したテロップテンプレートやモーショングラフィックステンプレートで、デザインが変わってしまう問題が発生しています。もし意図しない挙動であれば、修正をご検討いただけますと幸いです。一方、仕様変更である場合は、既存テンプレートとの互換性を保ち、用途に応じて使い分けられるよう、・文字ごと・テキスト全体を切り替えられるオプションを追加していただけると大変助かります。ご検討のほど、よろしくお願いいたします。 I would like to report an issue and make a feature request regarding the shadow gradient behavior in Essential Graphics for Premiere Pro.Around Premiere 2024–2025, the shadow gradient behavior changed from being calculated per character to being calculated across the entire text.In Premiere 2025, setting the Fill to "Gradient" caused the shadow gradient to be applied per character again, allowing existing text designs to be preserved.However, in Premiere 20

HiI have a default folder structure I use for all projects. I work mainly in Productions projects.-ROOT (Project Name)--00_PRODUCTION (Production Project)For some reason, after updating to 26.3.0(build93) all productions seem to take their name from the folder 00_PRODUCTION.  I have reset preferences, cleared media caache, rebooted, and the problem persists.System:Edition    Windows 11 ProVersion    24H2OS build    26100.8655Experience    Windows Feature Experience Pack 1000.26100.315.0Processor    AMD Ryzen Threadripper 1950XInstalled RAM    128 GB (128 GB usable)Graphics card    NVIDIA GeForce RTX 3060 Ti (8 GB) (610.62 Studio Driver)System type    64-bit operating system, x64-based processor  

TEST IN PROJECTSIn the video linked I try to show when this bug happens and when not it seems to me that is something to do with the masks folders there created or with the new rotoscopie system. I’ve tested previously the ruler and box out preview but it dind’t solve either. Premiere is updated 26.0.1. @Ann Bens ​@Ron Rigler ​@Dani_V. Processador    Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz   3.60 GHzRAM instalada    16,0 GBArmazenamento    447 GB SSD SSD 480GB, 1.82 TB SSD WD Green 2.5 2TB, 932 GB SSD KINGSTON SNV2S1000GPlaca de vídeo    NVIDIA GeForce GTX 1660 (6 GB)ID do dispositivo    78351133-11F7-4BE0-905C-26A65D630A79ID do Produto    00330-80000-00000-AA527Tipo de sistema    Sistema operacional de 64 bits, processador baseado em x64Edição    Windows 10 ProVersão    22H2Instalado em    ‎27/‎04/‎2021Build SO    19045.6466

Adobe Version: 26.30 build 93 Product: Adobe Premiere ProIssue Summary:When using a proxy workflow, Premiere Pro no longer automatically relinks the original full-resolution media after a project has been edited on another system and returned to the original editor.Steps to Reproduce:Import full-resolution media into a Premiere Pro project. Create and attach proxy files. Save the project and send it (along with the proxies) to another editor. The second editor opens the project, edits using the proxies, saves the project, and sends it back. Open the returned project on the original system where the full-resolution media still exists in its original location.Expected Result:Premiere Pro should automatically reconnect the original full-resolution media since the project is being opened on the original machine where the source media is still available. The proxies should remain attached, and no manual relinking should be required.Actual Result:The full-resolution media is reported as offl