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Help us improve Premiere! If you’ve encountered a technical issue or found an error in our documentation, please let us know. Help Us See What You’re Seeing To help our engineering team resolve this as quickly as possible, we need to see exactly what’s happening on your end. Detailed reproduction steps allow us to jump straight into the fix. Please use this template:Issue: A short description of the problem. Steps to Reproduce: A numbered list of the exact steps needed to replicate the issue. Expected Result: What should happen after the final step? Actual Result: What actually occurred? Screen Recording: If possible, include a recording of your screen showing the issue. Premiere Version: How to find the exact version of Premiere you're using. Operating System: Specify Windows or macOS, along with the version. Chip (Mac Only): Specify which M-series Chip or CPU/GPU combo. GPU and Driver (Windows only): Please let us know your video card and driver version. We recommend updating to the
In Premiere Pro 26.5.0 (Build 99), values changed in the Effect Controls panel using the keyboard Up/Down arrow keys are not retained.I noticed this specifically with Audio > Volume > Level.Directly typing a numeric value works correctly.Dragging the value with the mouse also works correctly.Only values adjusted using the Up/Down arrow keys revert to their previous value.Steps to Reproduce:Select an audio clip. Open Effect Controls > Audio > Volume > Level. Click the numeric value. Change it using the keyboard Up/Down arrow keys. Press Enter or click elsewhere. Continue editing or play the sequence. The value eventually reverts to its previous value.Expected Result:The value changed using the Up/Down arrow keys should be retained.Actual Result:The value reverts to the previous value.Workarounds:Typing the value directly works. Dragging/scrubbing the value with the mouse works.Premiere Version:Premiere Pro 26.5.0 (Build 99)Operating System:Windows 11This started after upd
The videos are approximately 15 seconds long and do not contain complex effects or large media files. The same issue occurs in two separate video projects.I have already tried the following troubleshooting steps: Exporting through Adobe Media Encoder Clearing the media cache Checking and changing the Content Credentials settings Restarting Adobe Premiere Pro Unfortunately, none of these steps have resolved the issue.Could you please confirm whether this is a known issue with Premiere Pro 2026 and provide a solution that will allow me to export my videos successfully?Thank you for your assistance.
Some days ago I noticed the “Graphics Templates” panel disappeared. But when I opened the “Window” menu and selected it to make it appear again, it wouldn’t. I’ve already cleared my media cache, restarted/shut down my computer, reset my Workspace preferences, swapped Workspaces, but nothing worked. I’m on the current version Premiere, Windows 11. Is anyone else dealing with this issue?
Since version 26.3, I’ve been experiencing some strange playback issues. When I create a new project, everything runs smoothly, but the further I get with the work, the more performance drops making it impossible to work. I monitored performance using Task Manager and recorded the following datas during playback.version 26.2.2:- CPU 22%- GPU nvidia 50%- GPU intel 32%version 26.5.2 (initially): same performanceversion 26.5.2 (after a couple of hours):- CPU 97%- GPU nvidia 10%- GPU intel 15%Clearing the cache seems to work, but only temporarily. Another thing I’ve noticed is that the thumbnails very often reload when I switch between different timelines. I should point out that I often work on projects with a large number of clips (around 600), whereas lighter projects seem to run more smoothly.The files I use are MP4s recorded with a Sony a7s III using the HEVC 10-bit 4:2:2 codec. I know they aren't ideal for editing but, up to version 26.2.2, Premiere can handles. I work on a MSI Creat
Issue: Cutting and pasting multiple video effects no longer pastes them in the order they were copied. Steps to Reproduce: Select multiple video effects from one clip and paste them on another. Expected Result: I expect the pasted effects to be in the order they were in when copied. Actual Result: In the newest version they are in an unexpected order. Premiere Version: 26.5.2 build 5 Operating System: MacOS 27.0.1 Chip (Mac Only): M1 Max Project Size: Any size.I often use two instances of the Lumetri effect and the order in which they are applied matters, so copying them from one clip in a certain order, and then having them pasted in a different order is annoying. This was never an issue until I recently updated.I’ve always been very careful about this sort of thing in Ae, where the order you grab layers determines how they’ll be pasted, but that also doesn’t seem to be the case here.
We're receiving reports of customers in Premiere v26.5 having glitching issues, such as green flashes, during playback and exports. The issue appears to be specific to media that is: Long GOP Recorded in the MXF container 10-bit 4:2:2 Recorded using a Canon camera, including the EOS R5 C, EOS C50, EOS C70, EOS C80, and EOS C400If you are having this issue with a file that doesn’t match this description, we are eager to hear from you. We are currently investigating with a top priority to fix this. For now, the temporary workaround is to roll back to v26.3.2. Apologies for any frustrations with this and appreciate your patience while we investigate.Thanks!Katie
When I click “Delete Audio Tracks,” nothing happens. The problem is with the last two updates to Premiere. It happens on both my desktop and my laptop. Version 26.5.2 and the previous version. Both computers are running the latest version of Windows 11 with the most recent updates as of now.The mouse works everywhere, too.)
keep gltiching and doesn’t let me transcribe.
Scene edit detection has been failing lately on premiere 2026. Have to quit and come back in to fix it. error “scene edit detection encountered a failure when analyzing the clip.” premiere 2026 version 26.3.2 (build 2), mac os tahoe 26.6.1
Multiple Mac devices, MacOS versions and multiple Premiere Pro versions, this issue has been persistent. My whole project gets unlinked while working with modified audio channels and it unlinks absolutely everything, not just the modified ones. Finally I decided to record a session and post it here in hopes of someone from adobe seeing this. I was using the Q ripple trim shortcut here in the video. Video Link 1Video Link 2 (sometimes the left side gets unlinked too) This is not a device, OS or Premiere version problem. Again, I’ve changed and updated many of those. This bug persists like nothing I’ve seen. I’ve posted this issue here before, I just had people asking me stuff. In short: When I use stereo → 2 channel mono files in the project, the project starts randomly unlinking itself when I use the QW shortcuts. This also unlinks the other, unmodified clips as well.One thing that I noticed is this only happens after the projects gets bigger. Not for the first few 8-10 hours of editin
I've spent an hour searching through forums regarding this issue. It appears as though Adobe has decided that duplicate media isn't a big enough problem for their software engineers to solve. Instead, Adobe would rather spend time implementing AI and other features that lends themselves more towards marketing bylines than to fix long standing issues. I have tried every solution I have come across, and Premiere continues to import duplicate media when importing XML files. This is insanely frustrating and a massive waste of time. Plus, there's no way to consolidate the duplicates. The "Consolodate Duplicates" command does nothing. In all the advancements made to Premiere Pro, it somehow can't tell that two clips sourced from the exact same file in the exact same directory are, in fact, THE SAME. Davinci Resolve can do this. There are literally HUNDREDS of posts across many forums - both Adobe sponsored and not - asking for a solution to this issue. This post go back well over 1
Before this, on my previous laptop, I didn’t have this problem. I recently bought a new laptop: i7-14650HX, 64 GB RAM, RTX 5060, Windows 11, Premiere version 25.6.3.Now, no matter which project I open, the program starts Relink Media - whether it’s an old project, an old project where I already did the relink, saved it, and reopened it, or a new project - I create it, load files, close the project, do nothing, and then open it again after 10 seconds (the files are in their original locations) - and Premiere starts Relink Media again!Why does the program do this if the files are exactly where they were? This is extremely frustrating for projects with several terabytes of files, as I have to wait a long time every single time.
When importing gopro mission 1 video files that are using the new wmedia mod, if the file has been broken into multiple pieces by the camera (long), the first file shows as video in premiere, but subsequent files show as audio files. When placing on the timeline they only show as audio. The files when opened from the windows desktop are in fact video files with 2 audio tracks. The files marked in yellow in the screenshot should show as video files like all the others.
Im on the most recent version as of October 2026. Source Patching is on, generate waveforms on import is on, Source Monitor shows a blank green rectangle, and I’ve cleared the cache multiple times and did several reinstalls.
created a text layer over video text is 2 short lines added Effects > Text > Typewriter to text layer works fine On the text layer: Effects control > text > drop shadow checkbox activated the typewriter effect now comes out in chunks.Apparently the same thing happens when i add a Backgroundto my text
I get these errors when I import drone content into Premiere 26.5.2. The video files are playable in windows explorer and MacOs. However they fail to import into Premiere. If I do ever manage to get them to import the videos show the first frame but are unplayable even with a high spec machine. They will not even move one frame. Again like the issue I had with the GoPro files that showed only as audio I had to roundtrip my DJI videos through windows clipchamp to make them viewable by premiere. This causes a degradation in quality. Again if I re-export with encoder it doesnt seem to resolve the issue.
I am using Adobe Premiere version 26.5.2. Whenever I attempt to export a video that includes content created with AI, a "Validating ingredients" box appears. Even though it reaches 100%, it takes an additional 5 to 10 minutes before the actual export process begins—a very long wait. I recently updated to version 26.5.2. This appears to be a mandatory feature imposed by Adobe Premiere; however, it should not be compulsory. Users should have the choice of whether or not to validate AI-generated content. What is the point of optimizing workflows, using a high-end graphics card, and having plenty of RAM if I am forced to endure such a long delay due to an "ingredient validation" process that the system runs without my authorization? Please fix this issue.
I just newly installed premiere pro on my macbook air m5 and it is not supporting any type of audio clip in the timeline, shows error when importing them into project, some get blank audio and some can't even be added into the timeline. I have already tried solutions like Audio Hardware changing, Clearing cache, Creating a new blank file, Using different audio files, installing a year old version of Premiere, but nothing seems to be helping me, plss guyzzzz help me! 1 of 2 things happens with the file:it imports with error, can add into timeline, has no audio.It imports without erro, has no audio and can’t be added into the timeline.pls anyone, solution? Blank AudioError
Hi, I'm running Premiere and Media Encoder Version 24.3.0 on Windows 11. I'm having a strange issue where if a Sequence in Premiere has been renamed at any point (for example 'Amazing_Edit_V001' to 'Amazing_Edit_V002', whenever I go to export that sequence using Media Encoder, it sets the default Output Filename to the previous sequence name, 'Amazing_Edit_V001'. Regardless of whether or not I shut down all the programs or even restart my computer after renaming the sequence. It was always inherit the original sequence name. This will also happen if then rename the sequence again to 'Amazing_Edit_V003', it will still maintain the original 'V001' filename when sent to Media Encoder. I should specify that this only applies to the 'Output File' filename. It correctly recognises the the sequence name as the source name on the left.
Hello, I have the current Version of premiere pro.The object mask tool is very helpful.Unfortunately it is working really slow. When opening a project the timeline has red zones.When using the preview it stops to play or it is not possible to play it after edition at a random time.The mouse is still moving but I am not able to use the program. I have to restart then it is working again.Anybody with same issue or is it a known bug?
I've submitted this bug several times now. 2 things: how do we know if adobe has acknowledged a bug? do they respond to let you know? 2nd thing, the bug itself: take a nested sequence, insert it onto timeline. Add another layer in the nested sequence, apply time remmapping. Sequence will go black before it reaches the end of the sequence. This vid below demonstrates that it is not the normal behavior of a time remmapped clip. Most of the time when I encounter this bug it is when the original footage is not the same res as the final sequnce. [hyper link removed by author request] [Typo removed from title. — Mod.]
The outline of the mask not showing at all when creating a mask in any situation in premiere 2026
TEST IN PROJECTSIn the video linked I try to show when this bug happens and when not it seems to me that is something to do with the masks folders there created or with the new rotoscopie system. I’ve tested previously the ruler and box out preview but it dind’t solve either. Premiere is updated 26.0.1. @Ann Bens @Ron Rigler @Dani_V. Processador Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz 3.60 GHzRAM instalada 16,0 GBArmazenamento 447 GB SSD SSD 480GB, 1.82 TB SSD WD Green 2.5 2TB, 932 GB SSD KINGSTON SNV2S1000GPlaca de vídeo NVIDIA GeForce GTX 1660 (6 GB)ID do dispositivo 78351133-11F7-4BE0-905C-26A65D630A79ID do Produto 00330-80000-00000-AA527Tipo de sistema Sistema operacional de 64 bits, processador baseado em x64Edição Windows 10 ProVersão 22H2Instalado em 27/04/2021Build SO 19045.6466
Issue: The Premiere version 26.3 is causing issues with scale and position when exporting and rendering videos, but everything looks fine when I'm in the project and timeline, so the only way I can check for errors is to export a whole video. This only happens with some file types such as images animated using Film Impact Dashboard or vertical images that I have scaled to fit the landscape frame. I have since rolled back to 26.2.2 and everything works fine. So I'll wait to see if the next version also has these issues.Steps to Reproduce: I have a feeling it is a compatibility issue with my PC.Below are the details of my system:Processor AMD Ryzen 7 9700X 8-Core Processor (3.80 GHz)Installed RAM 32.0 GB (31.6 GB usable)Graphics card AMD Radeon RX 7900 XT (20 GB)System type 64-bit operating system, x64-based processorI have a timeline for an 8 minute YouTube video and export in YouTube 4k. Then I watch the exported video back to see if the error has occurred.I did try renderi
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