Skip to main content
Participating Frequently
Aug 12, 2024 1:26 PM UTC
Needs More Info

4K DCP MXF video don't show picture (Mac)

Hello,

4K DCP MXF (unencrypted!) video material does not produce an image, only black.

(It works fine with 2K materials and even with 4K ProRes materials.)

Premiere Pro -> latest version

Mac Studio:

Apple M2 Max - 32GB Ram, Sonoma 14.6.1

Mac:

Windows:

(It works perfectly on Windows with the same version.)

Any idea what might be disabled or not set??
Thanks!

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Kevin J. Monahan Jr.
Legend
Aug 12, 2024 8:14 PM UTC

The status of this bug report has been updated.

Translate
Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
Aug 12, 2024 3:31 PM UTC

Thanks! It Work!! 🙂 🙂

Translate
jamieclarke
Community Manager
Community Manager
Aug 12, 2024 3:04 PM UTC

Hi @DavidOrosz - I am able to repro your issue of a 4K DCP playing back as a black frame,  I also see a 2K DCP playing back with picture.  While we investigate, a workaround is to right click on your 4K media file go to Modify > Interpret footage and at the bottom select the checkbox to "Ignore Alpha Channel"

Translate