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Participating Frequently
August 12, 2024

4K DCP MXF video don't show picture (Mac)

  • August 12, 2024
  • 3 replies
  • 371 views

Hello,

4K DCP MXF (unencrypted!) video material does not produce an image, only black.

(It works fine with 2K materials and even with 4K ProRes materials.)

Premiere Pro -> latest version

Mac Studio:

Apple M2 Max - 32GB Ram, Sonoma 14.6.1

Mac:

Windows:

(It works perfectly on Windows with the same version.)

Any idea what might be disabled or not set??
Thanks!

This topic has been closed for replies.

3 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
August 12, 2024

The status of this bug report has been updated.

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
August 12, 2024

Thanks! It Work!! 🙂 🙂

jamieclarke
Community Manager
Community Manager
August 12, 2024

Hi @DavidOrosz - I am able to repro your issue of a 4K DCP playing back as a black frame,  I also see a 2K DCP playing back with picture.  While we investigate, a workaround is to right click on your 4K media file go to Modify > Interpret footage and at the bottom select the checkbox to "Ignore Alpha Channel"