Skip to main content
I
itsyoungdpuser
Participant
July 4, 2024

a low level exception occurred in lumetri color aevideofilter 14

HI

Im getting "A low level exception occurred in lumetri Color (AEVideoFilter: 14)"

 

im working with converted hlg3 footage trying to import luts using cinema grade.

 

Does this mean my computer isnt powerful enough? this never happened before.

 

can someone plz help, thanks!

    このトピックへの返信は締め切られました。

    返信数 2

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 12, 2024

    Hello @itsyoungdpuser,

    I am updating the status of this bug.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 12, 2024

    Hello @itsyoungdpuser,

    Thanks for the note. I have seen this error before. Deleting media cache usually solves it. Press Shift at launch for the Reset Options dialog box. That is a great way to trash the cache as it's very thorough. Relaunch the application. Let us know if it worked. I hope it helps. Sorry for the issue!

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    契約条件Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices