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la_gonzesse_4678
la_gonzesse_4678
Participant
July 4, 2025

Adding another media makes everything buggy

  • July 4, 2025
  • 3 replies
  • 166 views

In my project, we'll say that I have a video with sound, but if I add any audio/video media, the whole software bugs, making it almost unusable. To solve this, I need to delete this new media, but that's not a good solution, so here I am stuck.

If I could, I would have shared a video to show the problem.

3 replies

R
Community Manager
Rach McIntireCommunity Manager
Community Manager
July 7, 2025

Hi @la_gonzesse_4678,

 

Thanks for submitting your bug report. @Peru Bob  and @MyerPj are correct. We need a few more details to try to help with the issue. Please see How do I report a Problem? Sorry for the frustration, and thanks for reaching out.

MyerPj
Community Expert
MyerPjCommunity Expert
Community Expert
July 4, 2025

As per @Peru Bob , but also include some info on your clips. 

When does the problem occur? On import or on adding it to the timeline.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
July 4, 2025

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

What version and build of Premiere Pro?

What operating system?

Any third party plugins installed?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

 

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