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Vrijegeest
Known Participant
Jun 7, 2024 2:44 AM UTC
Needs More Info

Adjusting or reversing speed on Sony XAVC Long footage causes artifacts since 24.4 update

Since the 24.4 update I have all kinds of visual artifacts when I retime a Sony XAVC Long QFHD file and especially when reversing a clip when playing the files in Premiere. Before 24.4 this was never an issue.

 

For now I found a temporary workaround by using Render and Replace on the clips but would love to see this fixed A.S.A.P. (24.5 didn't fix the issue).

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    23 replies

    Community Manager
    MaanviGCommunity Manager
    Community Manager
    Jul 15, 2024 7:57 AM UTC

    Thanks @Vrijegeest  for confirmation. Yes, this fix will be available in the next Release planned for the 24.6 Release. Please use the beta version for a workaround.

     

    Thanks,

    Maanvig

     

     

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    VrijegeestAuthor
    Known Participant
    Jul 15, 2024 7:39 AM UTC

    The beta fixes the artifacts I was seeing, so I hope this fix will be rolled out a.s.a.p. to the current release.

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      Community Manager
      MaanviGCommunity Manager
      Community Manager
      Jul 12, 2024 5:21 PM UTC

      Hi @Vrijegeest ,

       

      The fix is available in the latest 24.6 Beta Build, could you please check the behavior and share your feedback?

       

      Thanks,

      Maanvig

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      VrijegeestAuthor
      Known Participant
      Jun 24, 2024 8:16 AM UTC

      I made a screenrecording so you can see what happens during playback.

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      VrijegeestAuthor
      Known Participant
      Jun 24, 2024 8:10 AM UTC

      I missed this comment. I just tested it with another clip with the same issue and bringin it in 4k timeline gave the same issues.

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      VrijegeestAuthor
      Known Participant
      Jun 20, 2024 3:15 PM UTC

      It seems to fix the preview but unfortunately I lose realtime playback, so that might influence the result.

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      Adobe Employee
      Sumeet_Kumar_Choubey
      Adobe Employee
      Jun 20, 2024 2:56 PM UTC

      For testing purposes, could you please try disabling hardware accelerated decoding under Premiere Pro > Settings > Media and check if it fixes the preview?
      Please note that you would need to restart Premiere Pro after disabling hardware accelerated decoding in Settings.

      Thanks,
      Sumeet

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      Adobe Employee
      Sumeet_Kumar_Choubey
      Adobe Employee
      Jun 20, 2024 2:42 PM UTC

      Thanks for confirming that. Is this happening specifically with Sony XAVC Long QFHD files, or is it happening with other media types as well? Also, does this happen if you use the media in a 4K sequence instead of a 1080p sequence?

      Sumeet

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      VrijegeestAuthor
      Known Participant
      Jun 20, 2024 1:55 PM UTC

      This is with High-quality playback enabled. It's also not continiously that bad it pulses on and off every couple of frames.

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      VrijegeestAuthor
      Known Participant
      Jun 20, 2024 1:35 PM UTC

      The first is a still export from PPro the second is a screenshot from the Program Viewer.

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      Adobe Employee
      Sumeet_Kumar_Choubey
      Adobe Employee
      Jun 20, 2024 1:48 PM UTC

      Thanks for the details. Have you tried enabling High Quality Playback under Program Monitor settings (wrench icon in the Program Monitor) to check if it fixes the preview?

       

      Sumeet

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