Adobe Premiere Pro keeps crashing on start up

Hello

I have a Dell Pro Max 16 MC16250 laptop.

Storage 954 GB

Graphics card 8GB        Multiple GPUs installed

Installed RAM 32GB      Speed 5600 MTs

Processor          Intel Core Ultra 9  285H

System type      64-bit operating system, x64-based processor

Windows spec

Edition                 Windows 11 Enterprise

Version                24H2

OS Build             26100.7623

Experience         Windows Feature Experience Pack 1000.26100.275.0

I’ve used Adobe Premiere Pro for about 12 years. I was given the above work laptop in Nov 2025. To be honest I haven’t used APP since then - until this week. I have literally just opened the software and created a new blank file. Absolutely nothing else. I’ve then gone to make a cup of coffee. When I’ve come back I’ve seen the attached error message on my screen.

 If I click ‘send report’ or ‘don’t send report’, APP shuts down. This has now happened 6 times. I cannot get to the stage to actually do anything creative.

Any ideas?