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Participant
December 26, 2025

apple prores (proxies) audio cutting out

  • December 26, 2025
  • 1 reply
  • 242 views

(Microsoft 11, HP Laptop) Currently in Premiere Pro 25.0, and I've been running into this issue where Apple ProRes (only this specifically, as when I make H.264 proxies, this does not happen, but the time it takes to make H.264 is ridiculous. I use Shutter Encoder and you can probably encode 5 files into Apple ProRes in the time it takes to convert one to H.264, but I digress) audio cuts out, both in the source panel and in the sequence. Is there a way to fix this without "render and replace"? That's the suggestion I see commonly made, but in the time it takes to do that (which you can only do once it's in the sequence, and with my workflow it's key that I can hear it in the source panel as well), I might as well toggle off proxies and suffer through a slightly slower/more glitchy playback. Please let me know if there are any solutions to this issue. 

 

I also see people mentioning you must have a large drive for this to work, and currently all my footage is storage in a 2 TB drive that is plugged into my laptop when editing, so I don't know if that is the issue either.

1 reply

Adobe Employee
December 26, 2025

Hi rachelle_0945,

Welcome to the community! Is this a 2TB SSD or a standard 5400 RPM external drive? Have you tried temporarily copying the files from the external drive to the internal drive & then importing them in Pr to check the playback? Also, have you tried playing the ProRes files outside of Pr to verify that the audio plays properly in other media players?

 

Thanks,

Sumeet