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Magnus_B
Participating Frequently
Jan 30, 2025 2:06 PM UTC
Open for Voting

Audio is out of sync inte the movie clips imported to premiere (even in source monitor)

Every movie clip I import to Premiere Pro tve Audio is out of sync. Even in the source monitor. Its a fixed framerate 25, 1920x1080 clip 48000Hz. Teh delay is about 15 frames. Its the same with different video cameras and computers. tested version 24 and 25. Tried to empty cash, buffer size, RAM etc. What can I do?

    8 replies

    Magnus_BAuthor
    Participating Frequently
    Jun 6, 2025 6:26 PM UTC

    It took you 4 months from the reply. We have to change to DaVinci Resolve cause of your poor service. Shame on Adobe. And your answer is update 😅 sharp 😅

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    Magnus_BAuthor
    Participating Frequently
    Feb 4, 2025 8:14 AM UTC

    Are you still just sorry or are you trying to solve my problem? 

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Jun 5, 2025 10:47 PM UTC

    Hi,
    You might try updating to Premiere Pro 25.2 or later. Does that work for you?

     

    Thanks,

    Kevin

     

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Magnus_BAuthor
    Participating Frequently
    Feb 3, 2025 8:09 AM UTC

    If I import it to iMovie and export i as H264 it works in Premiere Pro. Not an easy way to solve it though.

     

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    Magnus_BAuthor
    Participating Frequently
    Jan 31, 2025 8:01 AM UTC

    Works in iMovie, Quicktime, VLC 

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    Magnus_BAuthor
    Participating Frequently
    Jan 31, 2025 7:54 AM UTC

    MEdia file properties

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    Magnus_BAuthor
    Participating Frequently
    Jan 31, 2025 7:49 AM UTC

    The format is MTS, Its recorded by a Panasonic HC-V380 (used them for about four years in educational purpose and in Premiere PRO every year)

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    Adobe Employee
    Sumeet_Kumar_Choubey
    Adobe Employee
    Jan 30, 2025 5:19 PM UTC

    Hi Magnus_B,

     

    Sorry about the poor experience. Could you please confirm the format of the media & the camera on which the media was captured? Please also share a screenshot of the Audio Hardware preferences window in Premiere Pro. We're here to help, just need more info.

     

    Thanks,

    Sumeet

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