AVI files take an eternity to import, also media pending error

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AVI files take an eternity to import to a project and once imported I get the media pending error. After a long time this disappears again and I am able to edit, but the program also crashes a lot. Media encoder works very slow to convert AVI to mp4. Impossible to work with the program at the moment.

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J

jand26960867Author

Participant

Between other work on the computer, I could finish working on some avi files and mp4 files yesterday. But it takes a long time also for mp4. The media pending solves itself after a while, and then I am able to work with it. But i am taking about minutes before this happens. The whole program is still incredibly slow, so maybe there is a general problem? Should I delete and install the program again, would that help?

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Kevin J. Monahan Jr.

Legend

Hello @jand26960867,

Is it possible to provide a sample file for engineers to inspect? Feel free to PM me a link to any uploaded file. I hope we can help you.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

J

jand26960867Author

Participant

latest version; 24.3.0 build 59, computer Windows 10 Pro, AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz, 16 gb memory, motherboard AS Rock B450M Pro4, videocard NVIDIA Geforce RTX 4070 Ti. It was working without a problem the last months.

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C

Carlos Ziade

Community Expert

more info needed:

premiere pro version

system specs

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