black bars pop up when playing the playback

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here's what it looks like when unpaused and playing :

but it gets clear when paused:

Editing and Playback

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S

Sumeet_Kumar_Choubey

Adobe Employee

Hi Humanz24807344pklq,

NVIDIA has recently released a new Studio driver (v560.70) with improvements around preview issues. Could you please try installing it to check if it fixes the preview issue? Let us know if it helps.

Thanks,

Sumeet

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Sumeet_Kumar_Choubey

Adobe Employee

Hi Humanz24807344pklq,

We're sorry about your poor experience. Did you try installing the Studio driver prior to version 555.85 to check if it works properly? Also, please let us know the exact version of Premiere Pro that you are using.

Thanks,
Sumeet

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Humanz24807344pklqAuthor

Participant

the black bars are just in higher quality now

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DavidB_QE

Participating Frequently

Premiere Pro versions 23.1 through 24.0.3 have garbage in Source and Program Monitor previews when Nvidia Driver 555.85 is used. But not all Nvidia cards that support this driver will have this problem. I am reproducing this with an Nvidia GeForce RTX 3080 but finding this driver not to fail with a Nvidia GeForce GTX 1080 Ti for example. And also note that the following file formats preview with this issue: