BMD Desktop Video causing Premiere Pro to Freeze Playback

We're working with Blackmagic, on finding a resolution; nothing to report yet.

As previously stated, we will keep this thread informed of any progress.

Pleeeeease tell me there's an update on this coming soon? (head in hands).

> Confirming: Switching to software only in PPro, makes the problem go away for you?

Yes, thats correct. I have edited the whole day without freezes after I switched the Playback Engine to "Software only", SDI output was stable.

>For me disabling CUDA (or OpenCl on the Radeon) helped to work with a stable SDI Output via the Blackmagic Hardware.

Confirming: Switching to software only in PPro, makes the problem go away for you?

I am experiencing the same problem on different PCs, HPZ840 Dual Xeon with Quadro M4000 and Avid DNXIO (which is built by Blackmagic) and a newer i9 with a Radeon w5700 using Decklink Extreme. Totally different Setups, but same Freezing Error via SDI Output after editing a few minutes.

For me disabling CUDA (or OpenCl on the Radeon) helped to work with a stable SDI Output via the Blackmagic Hardware. Of course it is a terrible workaround to work without GPU Support, but at least it is possible to work with a powerful CPU.

Adobe, please fix this immediately!

Hi Bruce, 

That's precisely correct.

Hi Lukas,

> It does not happen when Mercury transmit is enabled through GPU output. 

Do you mean that it does not happen, when you use PPro's transmit functionality, without involving BMD or AJA transmit plugins?

Just to chime in. This is not only isolated to BMD cards. We're running AJA Lhi PCie output cards in our workstations, and it's also hapenning when Mercury playback is enabled through it. 
It does not happen when Mercury transmit is enabled through GPU output. 

We have the same issues with a different setup (aja Kona IP, adobe 23.6.2), might I ask for a case number so that I can share this with our case engineer, this might help speed up the process.