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Marcel2195267466vw
Marcel2195267466vw
Known Participant
Feb 20, 2025 7:23 AM UTC
Open for Voting

Can't export Subtitiles with Sidecar

Premiere Pro 25.1

Windows 11

 

Whern I try and export a video with subtitiles as a sidecar the subs are always burned in.

If I toggle the export subtitles option to off it still show subtitles. I have to go into the timeline and turn off the subtitle trrack and export the video and then export just an srt file seperatly.

Yesterday an Adobe agent used the remote tool to help sort out another issue with fonts not syncing.

He completely removed all adobe apps, settings etc. and used adobe cleaner before a fresh install, so it's not an old install. Any fixes for this?

 

    6 replies

    CLWill
    CLWill
    Inspiring
    Mar 28, 2025 1:23 PM UTC

    Can I get some clarity? Does "at the beginning" mean right at the start of the sequence, or within the first n seconds? I have this problem, just trying to see if I can fix it by moving the mogrt slightly. Thanks. 

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      Marcel2195267466vw
      Marcel2195267466vwAuthor
      Known Participant
      Feb 23, 2025 3:04 PM UTC

      Hi @jamieclarke 

      Okay that's good to know that's its a know bug. That's the exact workaround I have been using .Hopefully it gets sorted out though because I often have a bunch of Social videos to export at a time with different subtitle requirements, some burned-in, some SRT etc.

      Anyhow thnkas for the help.

       

       

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      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      Feb 21, 2025 6:01 PM UTC

      updating status to Acknowledged

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      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      Feb 21, 2025 6:01 PM UTC

      Hi @Marcel2195267466vw - This is a known bug with a mogrt at the beginning of a sequence Subtitles burn in even when sidecar export is selected. a workaround is to Turn off captions track in timeline, export the video, re-enable captions and export .SRT

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        Marcel2195267466vw
        Marcel2195267466vwAuthor
        Known Participant
        Feb 21, 2025 10:42 AM UTC

        Hi @jamieclarke 

         

        Thanks for the reply, sorry onyly  getting back now but was in trhe middle of an edit.

        Yes indeed there is a Mogrt at the beginning.

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        jamieclarke
        Community Manager
        jamieclarkeCommunity Manager
        Community Manager
        Feb 20, 2025 3:03 PM UTC

        Hi @Marcel2195267466vw -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.

         

        Do you have a Mogrt at the beginning of your sequence?

        Sorry for the frustration.

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