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Caleb328696056fo7
Participant
October 12, 2023

Can't Mark In or Out on the source monitor after Latest Update on Version 24.0

  • October 12, 2023
  • 27 replies
  • 4241 views

Can't seem to mark in or out on the source monitor after updating to Version 24.0 Also keyboard shortcuts "I" and "O" don not work with the source monitor even while it is the panel that is selected. Any ideas how to fix this issue asap?

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    27 replies

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    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    October 13, 2023

    Hi Caleb328696056fo7,

     

    We're sorry to hear about this. Are you applying I/O points after loading the clips from the Media Browser to the Source monitor or on the clips which are already imported in the Project panel? 

     

    Thanks,

    Sumeet

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    October 13, 2023

    I am not getting this problem. New release version 24.0 on Win 10. Clicking the in/out icons {} works, as do the I/O keyboard shortcuts.

     

    Reset workspace and, if that doesn't help, reset preferences.

     

    Stan

     

    R Neil Haugen
    R Neil Haugen
    Legend
    October 13, 2023

    Ouch.

    Everyone's mileage always varies ...
    M
    MONKEYS FILM
    Participant
    October 13, 2023

    Win10 operating system, yesterday everything worked perfectly, today I updated the PR and I dedicated myself to editing everyday work and I realized that I have that problem, I reset the PR to zero by default and the problem is still there.

      R Neil Haugen
      R Neil Haugen
      Legend
      October 13, 2023

      Which OS? On Win10 on this 4-year old once-hot Acer Triton, and it's working as normal in 24.0. Trying to get to what is the trigger ... 

      Everyone's mileage always varies ...
      M
      MONKEYS FILM
      Participant
      October 13, 2023

      I have the same problem, today I updated my premiere and this problem appeared, I hope you find the solution, it is something that is very needed, the markers on the source monitor

      A
      Aidan328889634g4x
      Participant
      October 12, 2023

      Same issue, Please help.

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