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Caleb328696056fo7
Participant
Oct 12, 2023 3:40 AM UTC
Needs More Info

Can't Mark In or Out on the source monitor after Latest Update on Version 24.0

Can't seem to mark in or out on the source monitor after updating to Version 24.0 Also keyboard shortcuts "I" and "O" don not work with the source monitor even while it is the panel that is selected. Any ideas how to fix this issue asap?

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    Adobe Employee
    Sumeet_Kumar_Choubey
    Adobe Employee
    Oct 13, 2023 2:18 PM UTC

    Hi Caleb328696056fo7,

     

    We're sorry to hear about this. Are you applying I/O points after loading the clips from the Media Browser to the Source monitor or on the clips which are already imported in the Project panel? 

     

    Thanks,

    Sumeet

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    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    Oct 13, 2023 12:20 PM UTC

    I am not getting this problem. New release version 24.0 on Win 10. Clicking the in/out icons {} works, as do the I/O keyboard shortcuts.

     

    Reset workspace and, if that doesn't help, reset preferences.

     

    Stan

     

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    R Neil Haugen
    R Neil Haugen
    Legend
    Oct 13, 2023 4:09 AM UTC

    Ouch.

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    Everyone's mileage always varies ...
    MONKEYS FILM
    Participant
    Oct 13, 2023 3:15 AM UTC

    Win10 operating system, yesterday everything worked perfectly, today I updated the PR and I dedicated myself to editing everyday work and I realized that I have that problem, I reset the PR to zero by default and the problem is still there.

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      R Neil Haugen
      R Neil Haugen
      Legend
      Oct 13, 2023 1:05 AM UTC

      Which OS? On Win10 on this 4-year old once-hot Acer Triton, and it's working as normal in 24.0. Trying to get to what is the trigger ... 

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      Everyone's mileage always varies ...
      MONKEYS FILM
      Participant
      Oct 13, 2023 12:47 AM UTC

      I have the same problem, today I updated my premiere and this problem appeared, I hope you find the solution, it is something that is very needed, the markers on the source monitor

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      Aidan328889634g4x
      Participant
      Oct 12, 2023 8:37 PM UTC

      Same issue, Please help.

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