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The Mitten Group Creative
Participant
Oct 12, 2026 2:48 PM UTC
Needs More Info

Clicking and dragging clips does not work

When working in my timeline when I try to click and drag a clip to either trim or move it or adjust speed in time remapping it doesn’t work. Basically anything that requires a dragging motion does not work. I am working in 26.5.2 and this has been an ongoing issue but it’s only gotten worse.

      7 replies

      trevora3
      Inspiring
      Oct 20, 2026 10:09 PM UTC

      I saw this today on 26.5.2 on Win11 - also keyboard shortcuts not working (not even control&s, control&z, control&q, play stopping after a few seconds etc. 

      Clearing media cache / remove audio input helps for a bit sometimes. Restarting sometimes. We could edit for a few hours but then it came back.

      Tried default keyboard mapping - still didn’t work. 

      I did wonder if it was possibly a workspace issue - have deleted all the user workspaces. 

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        KatieToo
        Community Manager
        KatieTooCommunity Manager
        Community Manager
        Oct 21, 2026 5:52 PM UTC

        ​@trevora3 That’s helpful to consider. Can you let us know if rebuilding workspaces helped? You could also temporarily move those layout workspaces onto say, new folder on Desktop or somewhere else. Make sure also to clear cache/shift launch premiere to temp disable plugins if any, etc. and see if that also clears that issue.

        What type of mouse are you using, and if wireless, can you swap that out to test with another one, possibly wired instead.

        That is strange the other shortcuts on top of this drag issue began not working. You say removing audio input and clearing cache helps, what audio input was it on? Sounds intermittent as well with it happening every few hours, or so.

        If this returns, could you try to capture a quick screen recording and show us inputs and keyboard shortcuts window and anything else relevant so we can see exactly what might be happening?

        Also provide us some more details on your specs/setup though I see you’re in v26.5.2 latest Premiere on Win11:

        • GPU Driver version/build(Windows only): We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
        • Media Files: video, images, etc. and what types (can check under Media Properties)
        • Media Storage: Are your Scratch Disks set to your Documents folder or the same as project, and is this the same as the Media drive?
           

        Also, if you could please let us know the following, this is also helpful to know:

        • Does it affect all projects or only some? What about new projects with a few sample clips?
        • Do you recall which Premiere this was last working in, and what might have changed? Any plugins, update to computer, drivers etc.


        Sorry for any frustrations, and we do hope to help!
        Katie

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        trevora3
        Inspiring
        Oct 22, 2026 3:17 PM UTC

        @katietoo

        I’m not back on that machine for a while but this old bug looks similar:

         

         

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        aayushnevatia
        aayushnevatia
        Participating Frequently
        Oct 14, 2026 10:05 AM UTC

        Happening with me too

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        KatieToo
        Community Manager
        KatieTooCommunity Manager
        Community Manager
        Oct 15, 2026 4:29 PM UTC

        ​@aayushnevatia May we ask some more details to try to better help troubleshoot?

        • Premiere Version: What is the exact Premiere version and build you’re using? How to find the exact version of Premiere you're using. Help > About Premiere or Premiere > About Premiere.
        • Please specify Windows or macOS, like Win11/10 or Mac and chip type like M3 max, along with the OS and driver version/build.

        Screen Recording: If possible, include a recording of your screen showing the issue as that’s helpful.

        These additional questions might help provide more context:

        • Do you have wired or wireless mouse?
          • Does it happen with a different input device such as a wired mouse versus the laptop trackpad, and does that same device drag normally in other apps or places?
        • Is it limited to the timeline, or do dragging operations fail elsewhere in Premiere too?
        • Does it reproduce in a new empty project with a sample clip loaded in, and are the affected tracks unlocked?
        • Do you happen to also be using a tablet, dock, remote desktop, mouse utility, or accessibility setting that might affect dragging?
          • What monitor setup and display scaling are active? 

        Hope we can help!
        Katie

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        KatieToo
        Community Manager
        KatieTooCommunity Manager
        Community Manager
        Oct 12, 2026 3:29 PM UTC

        Hi ​@The Mitten Group Creative 

        Thanks for stopping by the Premiere forums and giving us some details about your click/drag issue. In order to help better troubleshoot, let’s get a few more details. I see you’re using the latest Premiere v26.5.2, and mention it’s been an ongoing issue just in that version or prior versions? If prior ones, what version did you begin having this issue and is there anything that has changed alongside, like updates to OS/drivers or elsewise, since then?

        • Please specify Windows or macOS, along with the OS and driver version/build.
          • Mac Chip (Mac Only): Please let us know what M-series chip you have. If Intel please include GPU.
          • GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
        • Do you have wired or wireless mouse?
          • Does it happen with a different input device such as a wired mouse versus the laptop trackpad, and does that same device drag normally in other apps or places?
        • Is it limited to the timeline, or do dragging operations fail elsewhere in Premiere too?
          • I see you mentioned click and drag on a clip for trimming or moving, or adjusting speed in time remapping.
        • Does it reproduce in a new empty project with a sample clip loaded in, and are the affected tracks unlocked?
        • Do you happen to also be using a tablet, dock, remote desktop, mouse utility, or accessibility setting that might affect dragging?
          • What monitor setup and display scaling are active? 

        A screen Recording: If possible, include a recording of your screen showing the issue as that’s helpful.

        Hope to help!
        Katie

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        The Mitten Group CreativeAuthor
        Participant
        Oct 20, 2026 6:32 PM UTC

        Hi! Thanks for getting back to me.

        • I’m on a M3 Max chip
        • I use my trackpad mainly and sometimes a wired mouse but it happens with both only on premiere
        • It mainly happens in the timeline but a few times I had issues in the properties and Lumetri color panels
        • I usually work with a BenQ monitor but it happens with or without it connected
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