Constant Premiere Pro Crashes
I'm running out of steam and desperate for help as this is starting to impact my ability to make a living. Premiere Pro crashes for me roughly 5-10 times a day and I continue to receive BSODs but not sure what else to do at this point.
Within in the software, I've already:
- removed/installed latest version
- cleaned up cache
- reset preferences
- updated all NVIDIA drivers
- made sure all windows updates are in place
- un-installed/re-installed clean version of Windows 11
Here's the specs of my machine:
- i7 13700K
- 64GB ram (DDR5 4800)
- RTX 3080 (running studio driver 536.99)
- Crucial P3 internal SSDs (even though I edit from external Samsung T7 drives typically)
Here's the debugger from the latest dump file since I can't attach it directly:
************* Preparing the environment for Debugger Extensions Gallery repositories ************** ExtensionRepository : Implicit UseExperimentalFeatureForNugetShare : true AllowNugetExeUpdate : true AllowNugetMSCredentialProviderInstall : true AllowParallelInitializationOfLocalRepositories : true -- Configuring repositories ----> Repository : LocalInstalled, Enabled: true ----> Repository : UserExtensions, Enabled: true >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds ************* Waiting for Debugger Extensions Gallery to Initialize ************** >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.110 seconds ----> Repository : UserExtensions, Enabled: true, Packages count: 0 ----> Repository : LocalInstalled, Enabled: true, Packages count: 36 Microsoft (R) Windows Debugger Version 10.0.25921.1001 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Rob\AppData\Local\Temp\Adobe\Premiere Pro\24.0\SentryIO-db\reports\c63a135d-af84-452b-977c-fe89759223bb.dmp] User Mini Dump File: Only registers, stack and portions of memory are available ************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Version 22621 (3007) MP (24 procs) Free x64 Product: WinNt Edition build lab: Windows NT 10.0.22621.3007 Debug session time: Mon Jan 22 20:54:02.000 2024 (UTC - 6:00) System Uptime: not available Process Uptime: 0 days 4:29:34.000 ................................................................ ................................................................ ................................................................ ................................................................ ................................................................ ................................................................ ................................................................ ................................................................ ................................................................ ........... Loading unloaded module list .............................................. This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (5c28.6e88): Access violation - code c0000005 (first/second chance not available) For analysis of this file, run !analyze -v*** WARNING: Unable to verify checksum for ntdll.dll ntdll!NtDelayExecution+0x14: 00007ffa`4a56f9f4 c3 ret
Can anyone help? Please?
