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Artolashh
Participant
Jun 30, 2025 5:15 PM UTC
Needs More Info

Crashing!

Frustrating!! Had a big work done. It crashed because i didint have enough space. Even tho i saved first so i can fix it. Did that, come back, nothing! all gone. Have to start over from scratch. its really, really frustrating!! 

1 reply

Community Manager
Rach McIntireCommunity Manager
Community Manager
Jun 30, 2025 5:22 PM UTC

Hi @Artolashh, 

 

Welcome to the Premiere Pro forums! We’re happy you’ve reached out, although I'm very sorry to hear you're having such a frustrating problem. Did you get a prompt to submit a crash report to Adobe? I'm not seeing any crash logs for your email.  What happened when you tried to reopen the project?  Did you try opening any of the autosave files?  Is the project corrupt, or are the edits missing?

 

We’ll need a bit more info to try to help with your issue. Please see: How do I report a Problem?   I hope we can help you soon.

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