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Known Participant
July 26, 2026

Credit roll frozen in exported file Premiere 26.3.0 Build 93 . Determined that this happens when the playhead is stopped within the credit roll when exporting. Move the play head away from the credit roll and the Export is fine.

  • July 26, 2026
  • 1 reply
  • 6 views

see description above

    1 reply

    Amy the Stuv
    Community Manager
    Community Manager
    July 27, 2026

    Hi @piprod ,

    Welcome back. Thanks for submitting your bug report. We need a few more details to try to help identify the issue. Specifically 

    • Operating System: Specify Windows or macOS, along with the version. If Mac, Chip is helpful
    • GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
    • Video Format: If the issue relates to playback or export, please specify the format (and ideally share a sample video).

    In this case, is the Credit Roll a graphic generated in Premiere or is it from Photoshop or After Effects? If from either of those programs, would you be willing to share that file?

     

    Thank you for bringing this to our attention,

    Amy