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pjdelmundo2026
pjdelmundo2026
Participant
May 6, 2026

Device Not Compatible

  • May 6, 2026
  • 2 replies
  • 37 views

The system says my laptop is not compatible with this version of (beta) even if it meets the required specs needed.

2 replies

IanB_360
Community Manager
IanB_360Community Manager
Community Manager
May 24, 2026

Hi ​@pjdelmundo2026 

Welcome to the Premiere community. Thank you for taking the time to report a problem. It would help us if you could use the link " How to Report a Problem," which provides steps to provide more information that can help us identify the issue. 

Here to help.  

Ian

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 6, 2026

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

 

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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