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Haidar Karim
Inspiring
Apr 30, 2026 9:28 AM UTC
Needs More Info

Empty Welcome Screen all the time!

I am working on a PC with no internet and the welcome screen that shows the recent opened projects shows empty all the time!

Check attachments.

Why is that???

I am on Windows 10 and Adobe Premiere 2026.2

 

 

    3 replies

    IanB_360
    Community Manager
    Community Manager
    May 1, 2026 11:35 PM UTC

    Hi Haidar Karim
    If you wait a few seconds, do you see the Home screen populate your projects? And if so, how long does it take for the Home screen to populate for you? I will bring this to the team's attention. I can report an approximately 8-second delay when opening without an internet connection. 
    Here to help
    Ian

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    Haidar Karim
    Inspiring
    May 3, 2026 8:43 AM UTC

    Thank you Ian.

    It never show up, I did a quick test and I waited 80 sec. and nothing is showing up.

    Many thanks

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    KatieToo
    Community Manager
    Community Manager
    Sep 25, 2026 2:26 PM UTC

    ​@Haidar Karim Looking back in on this issue to see if you still are experiencing it or if it’s cleared. We did a recent testing of Premiere v26.5.1, v26.2, v26.0.2 and the home screen was loading up as expected. 

    If you still aren’t seeing a home screen without internet, can you let us know which build and version of Premiere you’re currently using? You can go to Help > About Premiere and it’ll tell you that if unsure.

    Hope to help!
    Katie

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