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CACUser4
CACUser4
Participating Frequently
May 13, 2026 3:40 PM UTC
Needs More Info

EncoderManager -isAMEInstalled returns false when Media Encoder is present

OS: Windows. 

Premeire Pro: v 26.2.2
UXP Developer Tools: v 2.2.1
Adobe Media Encoder: v26.2.2

 

When using EncodeManager the property isAMEInstalled returns false even when Media Encoder is installed. I have used the cleaner tool to clean up the Apps and reinstalled Premeire, UXP development tool. I can launch Adobe Media Encoder and it launches successfully. I can also manually export videos from Premeire Pro using the “Export” button. The button “Send to Media Encoder” is clickable - meaning Premeire Recognizes that Media ENcoder is present. But I still get isAMEInstalled as false.

    2 replies

    bbb_999
    Community Manager
    bbb_999Community Manager
    Community Manager
    May 13, 2026 4:54 PM UTC

    Testing with the current `premiere-api` sample, in Pr 26.2.2 (current); I’m seeing encoderManager.isAMEInstalled get correctly set to true/false, depending on the presence/absence of AME, as controlled by CC Desktop.

    How was AME installed on your test system?

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    CACUser4
    CACUser4Author
    Participating Frequently
    May 13, 2026 4:04 PM UTC

    Does this depend on the getting an active project and Sequence? When EncoderManager is instantiated after getting an active project and sequence, then  isAMEInstalled returns true.

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