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CACUser4
CACUser4
Participating Frequently
May 13, 2026

EncoderManager -isAMEInstalled returns false when Media Encoder is present

  • May 13, 2026
  • 2 replies
  • 17 views

OS: Windows. 

Premeire Pro: v 26.2.2
UXP Developer Tools: v 2.2.1
Adobe Media Encoder: v26.2.2

 

When using EncodeManager the property isAMEInstalled returns false even when Media Encoder is installed. I have used the cleaner tool to clean up the Apps and reinstalled Premeire, UXP development tool. I can launch Adobe Media Encoder and it launches successfully. I can also manually export videos from Premeire Pro using the “Export” button. The button “Send to Media Encoder” is clickable - meaning Premeire Recognizes that Media ENcoder is present. But I still get isAMEInstalled as false.

    2 replies

    bbb_999
    Community Manager
    bbb_999Community Manager
    Community Manager
    May 13, 2026

    Testing with the current `premiere-api` sample, in Pr 26.2.2 (current); I’m seeing encoderManager.isAMEInstalled get correctly set to true/false, depending on the presence/absence of AME, as controlled by CC Desktop.

    How was AME installed on your test system?

    CACUser4
    CACUser4Author
    Participating Frequently
    May 13, 2026

    Does this depend on the getting an active project and Sequence? When EncoderManager is instantiated after getting an active project and sequence, then  isAMEInstalled returns true.

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