error
- October 31, 2025
- 1 reply
- 88 views
Hello Adobe Community & Support,
I’ve been facing a persistent issue with Adobe Premiere Pro for the past 4 weeks.
I’m unable to export any videos — every time I try, an error message appears related to installed codecs or export settings.
I’ve searched extensively online and tried multiple troubleshooting steps, but nothing has resolved the problem.
Interestingly, both Photoshop and Illustrator run perfectly fine on my system — this issue occurs only in Premiere Pro exports.
I’ve attached screenshots showing:
The exact error message from Premiere Pro
My system specifications
My graphics driver version
Steps to Reproduce
Open Adobe Premiere Pro
Load any video project
Attempt to export (any format, any preset)
Receive an error message about missing codecs or export failure
Expected Result
Video should export smoothly as usual.
Actual Result
Export fails every time with codec-related or configuration error messages.
System Information
OS: Windows 10 Home (Version 10.0.19045 Build 19045)
Processor: Intel Core i7-10700KF @ 3.8 GHz
RAM: 64 GB
GPU: NVIDIA GeForce RTX 4070 SUPER (Driver Version 560.94)
Storage: 6.39 TB (5.51 TB used)
BIOS Version: American Megatrends Inc.
Secure Boot: Off
Virtualization: Not Enabled
Additional Details
Issue started around 4 weeks ago
No major hardware or software changes before the problem began
Photoshop & Illustrator function normally
Premiere Pro fails to export regardless of project or export settings
I sincerely hope Adobe addresses this issue quickly.
As paying annual subscribers, we expect stable performance and dependable support — not weeks of export failures and workflow disruptions.
This kind of ongoing problem directly affects our work and productivity, which is exactly why we invest in Adobe’s annual subscription — to have reliable, professional-grade software and timely fixes when issues arise.
Thank you in advance for your time and support.
Looking forward to a solution from the Adobe team or community experts.
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