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J
Jpeq
Participant
October 29, 2025

Eu paguei o adobe premier pro e continua constando que eu n paguei

  • October 29, 2025
  • 6 replies
  • 128 views

Eu paguei o adobe premier pro pelo cartão, e consta que eu paguei porque saiu dinheiro da minha conta e fala exatamenteo que era a adobe que havia tirado o dinheiro da minha conta, mas mesmo assim continua constando no site da adobe que eu n paguei. Alguém me ajuda por favor 

6 replies

J
JpeqAuthor
Participant
October 30, 2025

Sim fiz pelo navegador e pelo aplicativo também, e sim o e-mail utilizado aqui no fórum é o mesmo da conta

R
Community Manager
Rach McIntireCommunity Manager
Community Manager
October 30, 2025

Are you logging in via a web browser or using the Creative Cloud App?  Is the email associated with your account the same as the one you are using here on the forums?  Where are you located?

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    October 30, 2025

    Make sure you are logging into the same Creative Cloud account that was used when you paid.

    J
    JpeqAuthor
    Participant
    October 30, 2025

    Já fiz isso e não vai

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    October 30, 2025

    If not, try a different browser.

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    October 30, 2025

    Try logging out and then log back in.

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