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Inspiring
Feb 19, 2024 12:40 AM UTC
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Export button not working

Hi All,

 

Please see the screenshot below for an example of what I am referencing. I am not sure what is going on, I opened PrP with plug-ins disabled as I thought that might have been the cause of the issue, but whenever i go to the "Export" tab above, it just has it selected but does not go to the export window for me to export. I have my sequence selected and with in/out so that is not the issue. Is this caused by an extension? or what can I do to figure out the root cause of this.

 

4 replies

Inspiring
Feb 19, 2024 4:02 PM UTC

Yes, no luck with that either. I believe something in my software is causing the issue and I'm not sure how to figure it out. So I believe I'm going to take the route shown in the link below to completely reinstall PrP. But is there anything else I should look out for or save prior to doing this?

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Ann Bens
Community Expert
Community Expert
Feb 19, 2024 2:34 PM UTC

Did you try Quick Export?

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Inspiring
Feb 19, 2024 1:00 PM UTC

I had already gone through right before this and reset preferences. I still need to either save and restart the entire application and go export first thing, or sometimes i get lucky and by waiting a few minutes it will go through.

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Ann Bens
Community Expert
Community Expert
Feb 19, 2024 9:52 AM UTC