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Liveshots
Liveshots
Inspiring
November 3, 2021

Exporting a freeze frame is still using proxies

  • November 3, 2021
  • 30 replies
  • 5934 views

Version 23 installed today, and a basic bug is still not fixed;
I'm working with UHD footage on a FHD project, and when I export a static .TIFF 'freeze-frame' for Photoshop editing, I get a low quality pixelated image. Months ago I discovered that if I detach my proxy files first, I get a true quality export image.
Note; I am not in proxy preview when exporting, Premiere simply exports from the proxy by default!

    30 replies

    Show previous replies
    C
    callum.m0mcx
    Known Participant
    January 7, 2023

    Easy work-around: Double click the clip in the time-line which will bring up the frame in your source monitor. Export there (for most users, the source monitor will probably be on your left). Callum.

    Bobby Boson
    Bobby Boson
    Inspiring
    December 13, 2022

    THANK YOU!

    M
    Midea
    Participant
    December 6, 2022

    When I use proxies and export a frame, the frame quality is very low, it is not the original quality!

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    December 4, 2022

    Hi,

    I upvoted. I hope those on the thread will do the same. 🙂

     

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Fergus H
    Community Manager
    Fergus HCommunity Manager
    Community Manager
    November 28, 2022

    Hi all, 
    We've identified the cause of this issue and have a fix for it. It will be released in a Premiere Pro update early in the new year. Unfortunately, it didn't quite make the cutoff for the next release, which is coming before the end of this year. 
    Regards,

    Fergus

      Fergus H
      Community Manager
      Fergus HCommunity Manager
      Community Manager
      October 19, 2022

      As an update to my previous message, I was incorrect about Targa and DPX files: they are affected by this issue too. The problem seems inconsistent, so retrying the export may work and might be helped by moving the playhead to a different frame, then moving it back again. 

       

      We've got this bug logged now and will be working to fix it. Thanks for bringing it to our attention. 

       

      Regards,

      Fergus

        Fergus H
        Community Manager
        Fergus HCommunity Manager
        Community Manager
        October 19, 2022

        Thank you for raising this issue. I spoke to a colleague and we do have a related bug listed but we're creating one speicifcally to address this issue. A short-term workaround could be to export as Targa or DPX files. 

        Regards,

        Fergus

         

          Bobby Boson
          Bobby Boson
          Inspiring
          October 19, 2022

          Thank you!

          Bobby Boson
          Bobby Boson
          Inspiring
          October 19, 2022

          I'm having the same issue and it's VERY frustrating. When you export your sequence as video, premiere automatically uses the original full res files for the export. Why would it not do the same with stills? When a client says "can you export a bunch of stills so I have options for thumbnails for the video player," it adds so much extra time to to sweep through the project, find a good moment for a still, then have to turn off proxies, then export the still, then turn proxies back on to keep sweeping through. And again, when exporting video, premiere automatically uses the full res files, so why not do the same when exporting frames? 

          Ann Bens
          Community Expert
          Ann BensCommunity Expert
          Community Expert
          October 19, 2022

          Exporting frames via AME does not require turning off proxies.

          Bobby Boson
          Bobby Boson
          Inspiring
          October 19, 2022

          Thanks. Appreciate the workaround, but unfortunately I think that's even more clicks and time per exported frame. I just really want the camera/frame export button in the program monitor to work properly. Glad Fergus and the Adobe gang are gonna get it sorted. 

            Ann Bens
            Community Expert
            Ann BensCommunity Expert
            Community Expert
            October 19, 2022

            I would use an export frame from the original source clip in the Source monitor.

            Use Match Frame.

            Liveshots
            LiveshotsAuthor
            Inspiring
            October 19, 2022

            Is that going to include adjustment layers and LUTs for my V-LOG footage?
            And what advantage does this have over the simple 'Export Frame' button other than let Adobe off their bug?

            Ann Bens
            Community Expert
            Ann BensCommunity Expert
            Community Expert
            October 19, 2022

            No Adjustment layer etc include.

             

            Try Tiff export in AME

            G
            goran-k11
            Participant
            November 3, 2021

            Hi, 

            there is a bug in Premiere when exporting frame. It is exported in low quality (PNG). Im using proxies and toggle proxies to get better quality frame doesent work.

             

            Premiere 15.4.1

              Ann Bens
              Community Expert
              Ann BensCommunity Expert
              Community Expert
              November 3, 2021

              Try using the Export Setting instead of export frame.

              D
              defaultwsj0hen01uua
              Participating Frequently
              July 6, 2022

              This work around is cumbersome - previous versions you could just press shift E. This new process is terrible.

              When will this bug be fixed?

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