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fthesweet
fthesweet
Participant
February 17, 2026

Font qui saute dans un MOGRT

  • February 17, 2026
  • 1 reply
  • 6 views

Hello,

We have developed for my company (a digital media) a whole series of MOGRT templates created with After Effects CC 2025.

Each template is very complex. It allows the user to select:

  • a brand (which affects the template colors),

  • a language among 9 available (which affects the called font, kerning, leading, etc.),

  • a format (16:9 or 9:16),

  • and then template-specific parameters (text input fields, X/Y position offsets, safe zone display, etc.).

Since the launch of these templates within the company two weeks ago, we have been facing massive feedback from users, which completely calls into question the workflow we had planned to improve the branding of our video productions.

In this thread, I will detail a first issue related to fonts, affecting certain letters within certain words (it appears very random).

The issue can be observed both during editing in the timeline and in the final export.

The letters that seem to lose their connection to the correct typography are chosen completely at random — they are never the same ones.

I would like to clarify that the fonts used in the MOGRTs are properly installed on the relevant workstations.

You will find screenshots of the issue in attached piece.  I have underlined in red the letters that seem to have lost the font information.

Machine configuration for the affected versions:

  • Adobe Premiere Pro 25.4.1

  • Windows 11 Enterprise 23H2

  • Intel(R) Core(TM) i5-8600 CPU @ 3.10 GHz

  • 32 GB RAM

  • GPU: 8GB Nvidia Quadro RTX 4000

I can also say that i found someone facing the same issue here, one year ago. But it seems that the problems seems unfixed : 

Thank you in advance for your attention and support.

    1 reply

    IanB_360
    Community Manager
    IanB_360Community Manager
    Community Manager
    February 17, 2026

    Hi ​@fthesweet 
    How many systems are you using in total? Are these all Macs, PCs, or a mix of both? Can the same users reproduce the same errors when opening certain MOGRTs? Has anyone opened the MOGRT, had the font not installed, and then saved the project? Would you be able to share one or two MOGRTs and the associated assets, including fonts, so that we can test on our end?
    Here to help.
    Ian

    fthesweet
    fthesweetAuthor
    Participant
    February 17, 2026

    Hi IanB and thank you for the answer,

    We are running only PCs. There are more than a hundred people working on video production every day, that’s why we need to have an efficient workflow.

    The MOGRT templates are shared throught the Creative Cloud, because we do not want the user to have the acess to the mogrt files (and so, to the AEP files).

    So they re all working on their own PPROJ, using the templates from the cloud.

    It is not possible to reproduce exactly the same errors, if you close the project, then open a new one, and try to input the same datas. It looks totally randow. And that does not appear on all the PCs…

    Can i send you the mogrt with PM ?

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