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Known Participant
March 23, 2025

Footage recorded upside down on Arri Cameras wont render proxies correctly

  • March 23, 2025
  • 3 replies
  • 340 views

When importing the Arri media into Premiere it all works fine, the media is automatically flipped by Premiere but if you generate proxies from the media, Media Encoder will just render black frames. If you make proxies outside of Media Encoder and attach proxies it renders the media upside down. 

 

Im on Mac OS 14.7.2 and Premiere 25.1 Build 73

3 replies

jamieclarke
Community Manager
Community Manager
March 31, 2025

Hi @core787 - Please continue to work with Sumeet on this issue.  As a workaround when creating your proxies can you try Frame Size: "Full" instead of "Half". let us know if that helps your issue while this bug gets fixed.

Community Manager
April 1, 2025

Thanks for your patience! We’ve been able to reproduce this issue at our end. Please allow us some time to investigate it. We will do our best to resolve it as quickly as possible. We will keep this thread updated with the latest information.
-Sumeet

core787Author
Known Participant
March 27, 2025
Community Manager
March 28, 2025

Thanks for the link. Please allow us some time to get it checked. We will get back to you shortly.

 

-Sumeet

Community Manager
March 27, 2025

Hi core787,

 

We're sorry about the poor experience. If possible please share a sample media with which you are experiencing this issue. It will help us diagnose the issue properly.

 

Thanks,

Sumeet