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Known Participant
Mar 23, 2025 12:29 AM UTC
Needs More Info

Footage recorded upside down on Arri Cameras wont render proxies correctly

When importing the Arri media into Premiere it all works fine, the media is automatically flipped by Premiere but if you generate proxies from the media, Media Encoder will just render black frames. If you make proxies outside of Media Encoder and attach proxies it renders the media upside down. 

 

Im on Mac OS 14.7.2 and Premiere 25.1 Build 73

7 replies

Participant
Oct 30, 2026 7:18 PM UTC

I’m having the exact same issue. Did they ever find a solution? 

Even on the same card, the footage that was shot upside renders as a black proxy with audio, but the non flipped footage renders fine. 

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Participant
Sep 20, 2026 4:47 PM UTC

Having the same issue! Anyone found solution?

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jamieclarke
Community Manager
Community Manager
Mar 31, 2025 2:12 PM UTC

Hi @core787 - Please continue to work with Sumeet on this issue.  As a workaround when creating your proxies can you try Frame Size: "Full" instead of "Half". let us know if that helps your issue while this bug gets fixed.

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Adobe Employee
Apr 1, 2025 12:43 PM UTC

Thanks for your patience! We’ve been able to reproduce this issue at our end. Please allow us some time to investigate it. We will do our best to resolve it as quickly as possible. We will keep this thread updated with the latest information.
-Sumeet

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core787Author
Known Participant
Mar 27, 2025 8:22 PM UTC
Adobe Employee
Mar 28, 2025 5:31 PM UTC

Thanks for the link. Please allow us some time to get it checked. We will get back to you shortly.

 

-Sumeet

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Adobe Employee
Mar 27, 2025 7:35 PM UTC

Hi core787,

 

We're sorry about the poor experience. If possible please share a sample media with which you are experiencing this issue. It will help us diagnose the issue properly.

 

Thanks,

Sumeet

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