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Freeze frame not working on duplicated clip

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This is a problem I've seen for a couple of Adobe Premiere Pro versions now and lately on Premiere Pro V 26.0.2.

How to replicate:

1 - Duplicate your video track by ALT+drag and place the new track above the old one (so same video in V1 and V2).

2 - Create a Freeze frame on the top layer.

3 - Bug: the top layer won't freeze.

But if you hide the layer below (V1) or move the layer below to later in the time line the V2 layer will freeze and work as expected.

Workaround is to use freeze frame segment instead or simply move the layer below to layer in the time line. But quite annoying bug that's been around for a while.

I'm on a PC and I've been able to replicate this on multiple computers.

C

Coolarj10

Participating Frequently

I’m experiencing the same bug!

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Otto31446350b1wbAuthor

Participating Frequently

I guess you've seen my reply with the screen recording?

A similar bug happened to a colleague of mine but with the footage zooming in to 100% when previewing the video. Not when paused or exported, only when playing the video in Premiere. The fix was to remove the underlying video track and / or selecting it and do the "Fit" option again (4k footage in a 1080 sequence).

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M

Marcus32268856lpk0

Participant

I’m getting the same glitch. ALT+Drag to duplicate my clip to the layer below. Freeze frame the bottom layer, but it freezes the clip above as well. Then when I turn off the bottom layer the clip on top plays as normal. Turn it back on and the clip on top is freeze frame again.

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IanB_360

Community Manager

Hi @Otto31446350b1wb
Welcome to the Premiere community. Thank you for taking the time to report a problem. What method are you using to create the freeze frame? When your cursor is at the frame you want, are you right-clicking the clip and selecting “Insert Frame Hold Segment” or “Add Frame Hold”, or exporting a single frame and then importing that back into Premiere?
Here to help.
Ian

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Otto31446350b1wbAuthor

Participating Frequently

Hi @Otto31446350b1wb
Welcome to the Premiere community. Thank you for taking the time to report a problem. What method are you using to create the freeze frame? When your cursor is at the frame you want, are you right-clicking the clip and selecting “Insert Frame Hold Segment” or “Add Frame Hold”, or exporting a single frame and then importing that back into Premiere?
Here to help.
Ian

Hi Ian,

Thank you.

I use the "Add frame hold" keyboard shortcut (which I set to F1) to create the freeze frame. So your first example but using the shortcut instead of right clicking.

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IanB_360

Community Manager

Ok, very good @Otto31446350b1wb thank you for clarifying that. Have you tried to “Add frame hold” without the shortcut key? A potential fix may also be clearing your media cache if you have not already. Would you also mind providing us with some key details to help us address your issue? I have listed them below.

Screen recording – If you think it might be helpful, include a recording of your screen, showing the issue.
Adobe Premiere Pro version – FAQ: How to find the exact version of Premiere Pro you're using?
Operating system – Specify Windows or macOS, along with the version
GPU driver version (Windows only) – If you're on Windows, please let us know what version of the video card (GPU) driver you are using.
Video format – If your issue is related to video playback or export, please let us know what format the video is in. Ideally, share with us a sample video.
Comparative information helps us understand more about when the issue occurs:
- Does it affect all projects or only some projects?
- Does it affect new projects?
- When did the problem begin?

Here to help.
Ian

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