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AndrewTheGreat
AndrewTheGreat
Known Participant
February 12, 2026

Google Chrome freezes Premiere Pro export

  • February 12, 2026
  • 1 reply
  • 35 views

Hi, I’d like to report an issue related to a simultaneous work of Google Chrome and Premiere Pro I’ve had of late.

Of course I understand that it might be a Google problem so I should report to Google but I actually did and Google seems to ignore it, because I sent several reports and wrote to their support forum half a year ago and they are dumb.

The problem I have is as follows. When exporting from Premiere Pro ( 25.6.4 in particular), should I start watching a video on ANY site except for Youtube (i.e. having a web player different from youtube one), the export in Premiere Pro stops. It does not freeze Premiere Pro - I can close the export window, go to any tab, and another export will start alright until I play back a video again on any site. 

During this export halt my CPU, iGPU and dGPU load is reduced to 0 (well, obviously the CPU still has some load, but it’s minimal, like 4-5%).

I know that Google uses some video rendering pipeline of their own in Chrome (ANGLE + DXVA / D3D11) and it tells me that it may be the reason why the video driver stops responding when the two processes - exporting in Premiere Pro and playing back a video in Chrome - meet and go in conflict. 

Furthermore, when I started to investigate this issue, I found numerous cases when people with Chrome had a similar problem in Premiere Pro but not only during export, but also during editing as well if Chrome was running in the background. I think I saw some complaints about this issue even here, in the Adobe community.

So I would like to ask Adobe to look close into this matter and try to figure out if it is really Chrome or  it’s a Chrome+Premiere Pro issue and the two companies should cooperate to solve it. Because in other NLEs there’s no such problem, I tested it thoroughly.

Regards

    1 reply

    R
    Community Manager
    Rach McIntireCommunity Manager
    Community Manager
    February 12, 2026

    Hi ​@AndrewTheGreat,

    Thanks for reporting this issue.  Can you tell me your computer specs and which versions of Chrome and Premiere you are using?  Do you have Task Manager/ Activity Monitor open when running both, and does that provide any clues?  I know we all have our preferences, but have you considered switching to a different browser?  Often this can be GPU related, are your drivers up to date, hardware encoding on/ off?   Sorry for the pain points.

     

    AndrewTheGreat
    AndrewTheGreatAuthor
    Known Participant
    February 12, 2026

    Hi ​@AndrewTheGreat,

    Thanks for reporting this issue.  Can you tell me your computer specs and which versions of Chrome and Premiere you are using?  Do you have Task Manager/ Activity Monitor open when running both, and does that provide any clues?  I know we all have our preferences, but have you considered switching to a different browser?  Often this can be GPU related, are your drivers up to date, hardware encoding on/ off?   Sorry for the pain points.

     

    Hi, again, Rach

    My PC is 14700K, RTX 4080, 64 Gb of DDR5, SSD, MSI mobo. Premiere Pro 25.6.4, Chrome 144.0.7559.133 (it updated to a higher version after I typed it, but nothing changed).

    About the task manager - when I said this “CPU, iGPU and dGPU load is reduced to 0” it was exactly based on the Performance tab readings. 

    I tried Opera and it has no issue, it’s only Chrome and I suppose Chromium-based browsers that act like that. Unfortunately I have to stick to Chrome for now.

    All my drivers are up to date. I have Intel Driver assistant that loads with Windows and informs me about updates for my motherboard and iGPU, so I install the drivers the day they come out, and I also update NVidia driver as soon as I see the notification. The only thing that is not the ultimate one is Windows - seeing how many bugs there are in Win 11 25h2, I still stick to 24h2. I don’t think this could be an issue.

    Hardware dec is always on.

     

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