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AndrewTheGreat
AndrewTheGreat
Known Participant
February 12, 2026

Google Chrome freezes Premiere Pro export

  • February 12, 2026
  • 2 replies
  • 50 views

Hi, I’d like to report an issue related to a simultaneous work of Google Chrome and Premiere Pro I’ve had of late.

Of course I understand that it might be a Google problem so I should report to Google but I actually did and Google seems to ignore it, because I sent several reports and wrote to their support forum half a year ago and they are dumb.

The problem I have is as follows. When exporting from Premiere Pro ( 25.6.4 in particular), should I start watching a video on ANY site except for Youtube (i.e. having a web player different from youtube one), the export in Premiere Pro stops. It does not freeze Premiere Pro - I can close the export window, go to any tab, and another export will start alright until I play back a video again on any site. 

During this export halt my CPU, iGPU and dGPU load is reduced to 0 (well, obviously the CPU still has some load, but it’s minimal, like 4-5%).

I know that Google uses some video rendering pipeline of their own in Chrome (ANGLE + DXVA / D3D11) and it tells me that it may be the reason why the video driver stops responding when the two processes - exporting in Premiere Pro and playing back a video in Chrome - meet and go in conflict. 

Furthermore, when I started to investigate this issue, I found numerous cases when people with Chrome had a similar problem in Premiere Pro but not only during export, but also during editing as well if Chrome was running in the background. I think I saw some complaints about this issue even here, in the Adobe community.

So I would like to ask Adobe to look close into this matter and try to figure out if it is really Chrome or  it’s a Chrome+Premiere Pro issue and the two companies should cooperate to solve it. Because in other NLEs there’s no such problem, I tested it thoroughly.

Regards

      2 replies

      AndrewTheGreat
      AndrewTheGreatAuthor
      Known Participant
      March 20, 2026

      So I switched to Firefox entirely and the issue is gone. Whilst I’m not gonna update this topic anymore since changing the browser fixed it, Adobe still should investigate it since Chrome is the most popular browser and a lot of Pr users have this problem

      Stop trying to edit and EDIT!
      R
      Community Manager
      Rach McIntireCommunity Manager
      Community Manager
      February 12, 2026

      Hi ​@AndrewTheGreat,

      Thanks for reporting this issue.  Can you tell me your computer specs and which versions of Chrome and Premiere you are using?  Do you have Task Manager/ Activity Monitor open when running both, and does that provide any clues?  I know we all have our preferences, but have you considered switching to a different browser?  Often this can be GPU related, are your drivers up to date, hardware encoding on/ off?   Sorry for the pain points.

       

      AndrewTheGreat
      AndrewTheGreatAuthor
      Known Participant
      February 12, 2026

      Hi ​@AndrewTheGreat,

      Thanks for reporting this issue.  Can you tell me your computer specs and which versions of Chrome and Premiere you are using?  Do you have Task Manager/ Activity Monitor open when running both, and does that provide any clues?  I know we all have our preferences, but have you considered switching to a different browser?  Often this can be GPU related, are your drivers up to date, hardware encoding on/ off?   Sorry for the pain points.

       

      Hi, again, Rach

      My PC is 14700K, RTX 4080, 64 Gb of DDR5, SSD, MSI mobo. Premiere Pro 25.6.4, Chrome 144.0.7559.133 (it updated to a higher version after I typed it, but nothing changed).

      About the task manager - when I said this “CPU, iGPU and dGPU load is reduced to 0” it was exactly based on the Performance tab readings. 

      I tried Opera and it has no issue, it’s only Chrome and I suppose Chromium-based browsers that act like that. Unfortunately I have to stick to Chrome for now.

      All my drivers are up to date. I have Intel Driver assistant that loads with Windows and informs me about updates for my motherboard and iGPU, so I install the drivers the day they come out, and I also update NVidia driver as soon as I see the notification. The only thing that is not the ultimate one is Windows - seeing how many bugs there are in Win 11 25h2, I still stick to 24h2. I don’t think this could be an issue.

      Hardware dec is always on.

       

      Stop trying to edit and EDIT!
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